Nang Praseurt
Kennewick
Summary
Dedicated sales associate with a proven track record in enhancing customer experiences and achieving sales targets. Strong problem-solving skills and teamwork abilities contribute to maintaining high standards in retail environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sales Associate
Designer Shoe Warehouse
Kennewick, WA
09.2022 - 01.2026
- Assisted customers in selecting footwear, enhancing overall shopping experience.
- Maintained accurate inventory records using point-of-sale systems.
- Engaged in upselling techniques, contributing to increased average transaction values.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Built relationships with customers to encourage repeat business.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked to meet or exceed special targets for special donations and specific product promotions.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
DoorDash Delivery Driver
DoorDash
Seattle, WA
12.2019 - 01.2021
- Navigated delivery routes using GPS technology to optimize travel time.
- Delivered food orders efficiently, ensuring timely and accurate service.
- Communicated effectively with customers regarding order status and delivery updates.
- Maintained vehicle cleanliness and functionality for safe transportation of goods.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Delivered business catering orders & set up food displays and serving trays.
Patient Care Technician
Virginia Mason Hospital
Seattle, WA
01.2004 - 01.2018
- Monitored vital signs and reported changes to nursing staff, ensuring timely patient care.
- Assisted in daily living activities, enhancing patient comfort and independence.
- Implemented infection control protocols, maintaining a safe environment for patients and staff.
- Documented patient information accurately in electronic health records, supporting effective communication among care teams.
- Coordinated patient placement in post & peri-operative surgical services in pre-anesthesia & post anesthesia. Provide bedside & ambulatory care.
- Maintained equipment & supply inventory for billing & records.
- Trained & organize new education to staff to meet WA state guidelines & standards yearly.
Education
CNA Training Certifcation -
Nursing Assistant Training Institute
Shoreline, WA01-2003
High School Diploma -
Franklin High School
Seattle, WA06-2000
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
Certification
- Licensed [Certified Nursing Assistant ] - Since 2003
Languages
Laos
Native or Bilingual
Timeline
Sales Associate
Designer Shoe Warehouse
09.2022 - 01.2026
DoorDash Delivery Driver
DoorDash
12.2019 - 01.2021
Patient Care Technician
Virginia Mason Hospital
01.2004 - 01.2018
CNA Training Certifcation -
Nursing Assistant Training Institute
High School Diploma -
Franklin High School