Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Nangolie Lembe

Union,KY

Summary

Assistant Manager with extensive experience in leadership, recruitment, HR administration, and employee engagement. Skilled in conducting interviews, collaborating with recruiters, and utilizing training and morale-building techniques. Possess exceptional work ethic and desire to go above and beyond to exceed company expectations. Successful in fast-paced, deadline-driven environments to manage goals and team development.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Bags Inc.
Hebron, United States
01.2023 - Current
  • Sourced and screened candidates for various job openings
  • Coordinated and conducted interviews with hiring managers
  • Managed applicant tracking system and maintained candidate database
  • Assisted in developing and implementing recruitment strategies
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.

Supervisory Administrative Specialist

Bags Inc.
Hebron, KY
07.2022 - 01.2023
  • Developed and maintained effective filing systems.
  • Monitored office supplies inventory and placed orders as needed.
  • Conducted regular staff meetings to discuss progress and address any issues or concerns.
  • Organized special events for the department such as conferences, workshops, seminars and training sessions.
  • Managed all incoming calls and correspondence from outside sources in a timely manner.
  • Created reports summarizing project results for upper-level management review.
  • Trained new employees on company policies and procedures related to their roles.
  • Resolved conflicts between staff members when needed.
  • Reviewed employee performance evaluations regularly to ensure standards are met.

Check-in Agent

Bags Inc.
Herdon, United States
01.2022 - 07.2022
  • Sold, printed and issued tickets to customers following all applicable guidelines.
  • Issued boarding passes to passengers after confirming their identity and verifying their seat assignments.
  • Communicated regularly with other departments at the airport to ensure smooth operations.
  • Adhered to safety protocols while assisting passengers with mobility needs.
  • Greeted customers and provided assistance in completing check-in procedures.
  • Verified customer identification documents and travel itineraries.

Lab Technician Supervisor

ZEISS
Hebron, United States
08.2021 - 01.2022
  • safety protocols were followed in the lab environment.
  • Conducted regular maintenance on lab equipment and instruments.
  • Monitored performance of staff members and provided feedback accordingly.
  • Documented all experiments performed in accordance with established policies.
  • Received customer orders via phone, email and fax; entered data into system.
  • Verified accuracy of order information; contacted customers to resolve discrepancies.
  • Review, edit, and categorize all orders, confirming proper coding and data accuracy within Portal.
  • Editing comments to the labs to assure clear information is dropping into the labs processing system.

Education

Associate of Arts - General Business

Gateway Community And Technical College
Covington, KY
05.2023

Bachelor of Science - Business Information Systems

Northern Kentucky University
Highland Height, KY

Skills

  • Full-cycle recruitment through iCIMS
  • Recruiting and Interviewing
  • Training and Onboarding
  • Excel, word and Powerpoint
  • Payroll- Kronos
  • Microsoft software- Excel, word, powerpoint-Pivot tables
  • Interviewing and assessment
  • Employee Performance Evaluations
  • HR administration
  • Hiring Event organization
  • Background Checks
  • Human resources policies
  • ADP Workforce Now

Certification

  • Certificate Of Achievement- Deans list
  • Certificate in General Business
  • Certificate in Management Fundamentals

Accomplishments

Deans list Spring 2021

References

References available upon request.

Timeline

Assistant Manager

Bags Inc.
01.2023 - Current

Supervisory Administrative Specialist

Bags Inc.
07.2022 - 01.2023

Check-in Agent

Bags Inc.
01.2022 - 07.2022

Lab Technician Supervisor

ZEISS
08.2021 - 01.2022

Associate of Arts - General Business

Gateway Community And Technical College

Bachelor of Science - Business Information Systems

Northern Kentucky University

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Nangolie Lembe