Nan May Su Maung
Oakland,CA
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
8
8
years of professional experience
Work History
General Manager
Chipotle
Alameda, CA
12.2017 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls, and achieved margin targets consistently to stay on track with growth plans.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Reduced costs, managed delivery schedules, and performed risk analysis to improve overall profitability.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Developed effective business plans to align strategic decisions with long-term objectives.
- Launched new, robust business management software system, resulting in improved operational insight and planning.
- Prepared annual budgets with controls to prevent overages
- Assessed reports to evaluate performance, develop targeted improvements and implement changes
- Boosted productivity by consolidating material planning, data collection, payroll, and accounting programs into one system
Crew Member
Genji
San Ramon, CA
06.2016 - 12.2017
- Assisted other team members in achieving goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked front counter, drive-thru, and other areas.
Education
Associate of Applied Science - Business Management
Laney College
Oakland, CABachelor of Arts - Geography
North Dagon
Yangon, Myanmar01.2012
Skills
- Financial Statement Review
- Mathematical Calculation and Reasoning
- Program Optimization
- Finance and Accounting Oversight
- Hiring and Onboarding
- Human Resources Oversight
- Business Leadership
- P&L Responsibility
Timeline
General Manager
Chipotle
12.2017 - Current
Crew Member
Genji
06.2016 - 12.2017
Associate of Applied Science - Business Management
Laney College
Bachelor of Arts - Geography
North Dagon
Similar Profiles
Yuvan MogiYuvan Mogi
Crew Member at ChipotleCrew Member at Chipotle
Dylan AquinoDylan Aquino
Crew Member at ChipotleCrew Member at Chipotle
Joel MoralesJoel Morales
Kitchen Manager at ChipotleKitchen Manager at Chipotle
ANAIS GUERREROANAIS GUERRERO
Crew Member / Cashier at ChipotleCrew Member / Cashier at Chipotle
Marlenne GarciaMarlenne Garcia
Retail Cashier at BurlingtonRetail Cashier at Burlington