Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Naoby Rodriguez

Fair Lawn,NJ

Summary

Dynamic customer service professional with a proven track record at Ultra Whole Sales, enhancing client satisfaction through empathetic support and product knowledge. Skilled in resolving complaints and fostering teamwork, I leverage my strong communication abilities and strategic problem-solving to drive exceptional customer experiences and increase referrals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Costumer Service

Ultra Whole Sales.
781 River Street, Paterson, New Jersey
01.2025 - Current
  • Delivered exceptional customer service, addressing concerns with empathy and professionalism.
  • Improved overall client satisfaction by consistently providing exceptional customer service.
  • Gained and maintained department product knowledge to facilitate customer service.
  • Resolved customer complaints promptly, demonstrating commitment to excellent customer service.
  • Collaborated with team members to improve overall customer service experience.
  • Provided exceptional customer service, answering queries and offering recommendations.
  • Increased patient referrals with exceptional customer service and informative consultations.
  • Displayed positive attitude while assisting multiple guests to provide excellent customer service, boosting customer service ratings Number%.

Digital Personal Shopper

Wal-Mart Supercenter
Albany, NY
10.2024 - 12.2024
  • Assisted customers in selecting products tailored to individual preferences and needs.
  • Executed efficient shopping strategies to enhance customer satisfaction and shopping experience.
  • Collaborated with team members to ensure timely fulfillment of online grocery orders.

Education

Technician - Dental Assistant

Always Health Institute
Paterson, NJ
05.2025

Dental Certification - X Rays

Always Health Institute
Paterson, NJ

High School Diploma - Logistics Tecnician

Politecnico Ing. Jose Delio Guzman
Dominican Republic
06.2011

Skills

Customer service

Customer service abilities

Customer service and assistance

Certification

AMCA Dental Suport

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Costumer Service

Ultra Whole Sales.
01.2025 - Current

Digital Personal Shopper

Wal-Mart Supercenter
10.2024 - 12.2024

Technician - Dental Assistant

Always Health Institute

Dental Certification - X Rays

Always Health Institute

High School Diploma - Logistics Tecnician

Politecnico Ing. Jose Delio Guzman
Naoby Rodriguez