Naomi Bosworth
Millington,TN
Summary
Experienced bilingual professional with a strong background in customer service, classroom support, and fast-paced team environments. Known for positive communication, adaptability, and keeping responsibilities organized while delivering excellent service.
Overview
5
5
years of professional experience
Work History
Server
Stoney River Restaurants Inc.
Germantown, TN
08.2026 - Current
- Delivered entrées, appetizers, and drinks with attentive table service.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Took orders from customers accurately and in a timely manner.
- Recorded food and beverage orders accurately for kitchen staff.
- Presented menus and explained daily specials and wine selections.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Resolved guest concerns calmly during busy dinner service.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Coordinated timing with hosts, bartenders, and kitchen team.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Processed payments and balanced checks at closing.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Stayed informed about daily specials, new menu items, promotions.
- Addressed complaints to kitchen staff and served replacement items.
- Restocked dining supplies and reset tables for next guests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared drinks according to standard recipes.
- Implemented feedback from customers to improve service quality and menu offerings.
- Explained menu items, describing ingredients and cooking methods upon request.
- Ensured service areas were fully stocked to enhance customer service experience. with supplies during slow periods.
- Prepared checks, itemizing total meal costs and taxes.
Server
Harry's Italian
Millington, TN
05.2024 - Current
- Welcomed guests with friendly service in Harry's Italian dining room.
- Shared menus and described daily specials and wine selections.
- Entered food and beverage orders accurately for kitchen staff.
- Brought entrées, appetizers, and drinks to tables with attentive service.
- Resolved guest concerns calmly during busy dinner service.
- Processed payments and balanced checks at closing.
- Restocked dining supplies and reset tables for next guests.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Ensured food met standards for freshness and presentation. before serving it to customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Addressed complaints to kitchen staff and served replacement items.
Substitute Teacher, K-12
Faith Heritage Christian Academy
Millington, TN
10.2023 - Current
- Managed K-12 classrooms by implementing Faith Heritage Christian Academy lesson plans to ensure educational continuity.
- Delivered instruction across subjects using teacher materials and school curriculum.
- Established classroom guidelines to foster respect and focus, aligning with Christian school behavior expectations.
- Supported prayer time, devotion, and faith-based classroom routines.
- Adapted quickly to grade-level changes and daily schedule shifts.
- Communicated clearly with teachers, staff, and substitute office.
- Monitored classrooms, ensuring that all students were safe and adhering to school rules.
- Provided feedback to teachers on student behavior and performance in the classroom.
- Assisted with classroom instruction, following lesson plans and providing additional support to students.
- Established positive relationships with administrators, teachers and parents.
- Collaborated with other staff members to ensure a positive learning environment for students.
- Managed lunchroom environment to facilitate a calm and orderly dining experience, playground activities, field trips and after-school programs.
- Created a conducive learning atmosphere by demonstrating enthusiasm for subjects, engaging students in the learning process.
- Enforced school policies regarding discipline, attendance, dress code.
- Utilized various teaching techniques to motivate students and foster their academic growth.
- Instructed small groups or individual students who need extra help or attention.
- Adapted lesson plans to meet the individual needs of each student.
- Provided guidance to struggling learners by offering alternative methods of instruction.
- Enforced classroom routines to keep students on schedule and operating at a consistent level.
- Accepted substitute teaching roles based on strong recommendations.
- Fostered an inclusive atmosphere that promoted student involvement in learning. and active learning in the classroom.
- Fostered a positive learning environment that promoted mutual respect.
- Integrated real-world examples to make learning relevant and engaging.
- Distributed worksheets and homework assignments from head teacher to assist with classroom operations.
- Clarified course concepts for students to support their learning process. about course concepts.
- Addressed rowdy and uncooperative students by speaking firmly and informing head teacher of transgressions.
Substitute Teacher, K-Eighth Grade
Millington Municipal Schools
Millington, TN
01.2022 - 05.2025
- Maintained classroom management for K-Eighth Grade students at Millington Municipal Schools.
- Provided instruction in all core subject areas to students in K-Eighth Grade.
- Followed daily lesson plans and classroom instructions from teachers.
- Engaged students in discussions to promote interest and drive learning.
- Supervised students during class, hallways, lunch, and transitions.
- Monitored student behavior and redirected disruptions with calm guidance.
- Supported student learning through clear directions and individual assistance.
- Communicated schedule updates and classroom concerns with school staff.
- Ensured compliance with district policies and procedures related to teaching practices.
- Recorded attendance and completed substitute reports for classroom teachers.
- Performed administrative duties including attendance tracking, grading assignments, updating records.
- Administered assessments to evaluate student performance levels.
- Created lesson plans and activities for each grade level.
- Adapted curriculum materials to meet the varied needs of students in the classroom.
- Maintained a safe and respectful learning environment for all students.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Enforced school policies and safety procedures across campus.
- Utilized positive reinforcement to motivate students.
- Implemented classroom rules to maintain order and discipline.
- Implemented conflict resolution strategies to manage student disputes.
- Addressed individual student needs and accommodated learning differences.
- Developed and enforced behavioral management plans.
- Managed classroom environments to ensure a safe and productive learning experience.
- Collaborated with regular teachers to ensure continuity of instruction.
- Utilized educational technology to enhance learning experiences.
- Integrated real-world examples to make learning relevant and engaging.
- Utilized technology tools such as Smartboards, iPads, Chromebooks to enhance student engagement and learning outcomes.
- Encouraged critical thinking skills while providing feedback on student work products.
- Communicated with head teacher to execute priorities for school day and ongoing lesson plans.
- Provided classroom instruction outlined in teacher's lesson plans.
- Distributed worksheets and homework assignments from head teacher to assist with classroom operations.
- Organized classroom activities, games and tasks to enhance interactive learning experience.
- Provided answers to student questions to enhance their comprehension of the material. about course concepts.
- Showed Powerpoint Presentations, videos and interactive websites to aid students with comprehension.
- Operated computers or audio-visual aids to supplement class presentations.
- Fulfilled substitute teaching role to maintain classroom instruction and support student learning. based on excellent referrals and trusted performance.
- Participated in IEP meetings for special education students when required.
- Provided guidance on college readiness programs for eighth grade students.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
- Addressed rowdy and uncooperative students by speaking firmly and informing head teacher of transgressions.
- Enforced classroom routines to keep students on schedule and operating at a consistent level.
- Assisted with classroom management and behavior modification strategies.
- Showed Powerpoint Presentations, videos and interactive websites to aid students with comprehension.
- Operated computers or audio-visual aids to supplement class presentations.
- Addressed rowdy and uncooperative students by speaking firmly and informing head teacher of transgressions.
Bakery Assistant
Auntie M's
Millington, TN
05.2022 - 10.2022
- Prepared dough, batter, and fillings for Auntie M's daily bakery production.
- Measured ingredients and mixed recipes following Auntie M's bakery standards.
- Skillfully baked breads according to established recipes to ensure quality and consistency, pastries, and desserts using ovens and proofing equipment.
- Decorated cakes and pastries with frostings, glazes, and finishing touches.
- Arranged and showcased fresh items in bakery cases to attract customer attention and promote daily specials.
- Assisted customers with orders, questions, and product selections.
- Packaged baked goods for takeout, pickup, and special orders.
- Maintained hygiene standards by cleaning workstations, pans, utensils, and bakery equipment to prevent contamination.
- Monitored ingredient stock and reported supply needs to bakery staff.
- Thoroughly washed preparation utensils by hand and using industrial dishwasher to maintain cleanliness., tools, and machinery by hand and using industrial dishwasher, segregating used utensils from clean to prevent cross-contamination.
- Set up fresh baked goods in front display, organizing for visibility, and to showcase daily specials or items with limited availability or shelf-life.
- Ensured customer satisfaction by efficiently packaging bakery items for takeaway. and purchases in boxes and bags for customer carrying convenience.
- Expertly baked cookies following specific recipes to deliver consistent quality, muffins, breads, tarts, pies, cupcakes and other desserts.
- Packaged finished products for sale in retail outlets or for delivery services.
- Served customers at the front counter by providing product information and taking orders.
- Provided excellent customer service by addressing inquiries promptly and courteously.
- Ensured that all safety protocols were followed while working in the bakery area.
- Provided excellent customer service to foster satisfaction and loyalty.
- Demonstrated knowledge of proper food handling techniques when preparing ingredients.
- Assisted in the preparation of dough for cakes, pies and other baked goods.
- Organized storage areas to optimize space and ensure easy access to ingredients for efficient production.
- Followed recipes to mix dough in batches sufficient for daily production quota.
- Decorated cakes using various techniques such as piping and fondant sculpting.
- Weighed ingredients and monitored temperatures during baking processes.
- Followed recipes to ensure consistent quality of finished products.
- Prepared fillings for pastries and other baked goods based on customer orders.
- Mixed batters according to specific recipes, ensuring accuracy in measurements.
- Actively maintained preparation line ingredient levels, replenishing supply of fillings, nuts, cheeses, and other ingredients to support uninterrupted preparation.
- Operated cash register accurately when processing customer payments.
- Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- Maintained product quality by consistently checking expiration dates on all items. on ingredients and finished products.
- Inspected equipment regularly to identify any maintenance needs or malfunctions.
- Baked scones, cookies, cakes, and other baked goods under direction of professionals.
- Contributed to menu creation through development of new or seasonal product ideas and recipes.
- Assisted bakery manager with coordinating product ordering, receiving, and stocking.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Operated point-of-sale system to receive cash or credit card payments and issue receipts.
Education
Associate of Arts - Business Administration
Dyersburg State Community College
Covington05-2023
Bachelor of Arts - Spanish Language And Literature
University of Memphis
Memphis, TN10-2026
Bachelor of Science - Nursing
University of Memphis
Memphis, TN10-2026
Skills
- Customer service
- Task prioritization
- Bilingual communication
- Team member support
- Ongoing learning Bilingual communication
- Lesson planning
Timeline
Server
Stoney River Restaurants Inc.
08.2026 - Current
Server
Harry's Italian
05.2024 - Current
Substitute Teacher, K-12
Faith Heritage Christian Academy
10.2023 - Current
Bakery Assistant
Auntie M's
05.2022 - 10.2022
Substitute Teacher, K-Eighth Grade
Millington Municipal Schools
01.2022 - 05.2025
Associate of Arts - Business Administration
Dyersburg State Community College
Bachelor of Arts - Spanish Language And Literature
University of Memphis
Bachelor of Science - Nursing
University of Memphis