Naomi Hoffbeck
Frazee,MN
Summary
Passionate Intern dedicated to improving lives of individuals struggling with addiction and other behavioral disorders. I'm a caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. I look forward to implementing sound treatment plans that address unique patient needs and help attain long-term behavioral goals.
Overview
16
16
years of professional experience
Work History
Driver/Delivery Driver Volunteer
Neighbor To Neighbor
10.2022 - 05.2023
- Improved customer satisfaction by maintaining punctuality and adhering to delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Filling in for other drivers when needed.
- Taking elderly to their appointments or grocery shopping.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Popcorn Popper
Kenny's Candy And Confections
08.2020 - 09.2021
- Skilled at working independently and collaboratively in a team environment.
- Pop Popcorn, Pack boxes, and Clean.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Manager
Burger King
09.2007 - 05.2016
- Trained employees and gave feedback when necessary.
- Launched new products and services.
- Achieved store goals by developing and executing strategic plans and performance metrics.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Associate of Applied Science - Addiction Studies
Minnesota North College
Virginia, MN2025
Skills
- Policy Implementation
- Team Leadership
- Time Management
- Problem Solving
- Effective Communication
- Documentation and Reporting
Timeline
Driver/Delivery Driver Volunteer
Neighbor To Neighbor
10.2022 - 05.2023
Popcorn Popper
Kenny's Candy And Confections
08.2020 - 09.2021
Manager
Burger King
09.2007 - 05.2016
Associate of Applied Science - Addiction Studies
Minnesota North College
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