Summary
Overview
Work History
Education
Skills
Timeline
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Naomi Jerlach

Portland,ME

Summary

Diligent customer service worker with a solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

5
5
years of professional experience

Work History

Sales Associate

Aeropostale
South Portland, ME
06.2025 - Current
  • Assisted customers in identifying product needs and providing tailored recommendations.
  • Maintained visual merchandising standards to enhance store presentation and attract customer interest.
  • Processed sales transactions accurately using point-of-sale systems.
  • Collaborated with team members to achieve daily sales goals and improve customer satisfaction.

Crew Member

Tropical Smoothie Café
South Portland
04.2025 - 06.2025
  • Prepared smoothies and food items according to standardized recipes and procedures.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Assisted customers with menu selections, enhancing overall dining experience.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Worked at the register both in-store as well as the drive-through to assist the customers.

Camp Counselor

Art Camp Maine
Portland, ME
06.2021 - 08.2023
  • Facilitated daily art activities, fostering creativity and engagement among campers.
  • Supervised group dynamics, ensuring a safe and supportive environment for all participants.
  • Provided assistance in developing lesson plans that catered to diverse artistic skills and interests of campers.
  • Mentored junior counselors, enhancing their skills in activity planning and execution.

Education

Bachelor of Arts - Environmental And Interior Design

Syracuse University
Syracuse, NY
05.2029

High School Diploma -

Portland High School
Portland, Maine
06.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Display setup
  • Goal oriented
  • Outgoing personality
  • Verbal/written communication
  • Multi-tasking strength

Timeline

Sales Associate

Aeropostale
06.2025 - Current

Crew Member

Tropical Smoothie Café
04.2025 - 06.2025

Camp Counselor

Art Camp Maine
06.2021 - 08.2023

Bachelor of Arts - Environmental And Interior Design

Syracuse University

High School Diploma -

Portland High School