Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NAOMI LUCAS

Nampa,ID

Summary

Im a hard working 20 year old, who graduated high school in may of 2022. I work very well under stress, and i love working with people. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cashier

CosmoProf
10.2023 - 12.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.


Barista

Moxie Java
09.2022 - 11.2022
  • Making drinks, taking orders, register, opening/closing, processing refunds, food prep, ordering restock, etc.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.

nanny/mothers helper/ daycare/ babysitter

child care
02.2016 - 11.2022
  • As soon as I turned 12 I got my babysitting license, car certification, and first aid certification
  • Until last year I would pick up as many gigs as I could get wether through family, family friends, church extensions, etc
  • I would even volunteer at summer camps when I got the chance.
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.

Sales Rep

Fishers Technology
06.2022 - 08.2022
  • Calling possible clients, answering calls, responding/forwarding emails, data entry, customer service, updating clients accounts, placing orders for new equipment, scheduling techs, sending the techs addresses of their next client for the day, checking our clients ink levels and sending an auto order for a replacement cartridge.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.

Barista

Starbucks
07.2021 - 06.2022
  • Shift lead, trainer, making drinks, register, online orders, placing orders through drive through orders, processing refunds, placing stock orders, restocking merchandise and to-go coffee beans, making schedules, covering shifts, managing breaks, answering the phone, etc.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.


Line Cook

Chipotle
04.2021 - 07.2021
  • Opening/closing, food prep, placing supply orders, packaging online orders, coordinating door dash/uber eats deliveries, register, manager position, trainer, shift lead, making orders and walking people through the line and put together their plates, etc.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.


Online Grocier

Walmart
06.2020 - 04.2021
  • Picking grocery orders, dispensing orders to customers at pre-scheduled times, answering calls/ making calls, working register, managing schedules, processing refunds, collecting returns, restocking shelves, disposing damaged goods, working customer service desk/phones, etc.
  • Enhanced customer satisfaction by providing personalized service and product recommendations.
  • Increased store efficiency by streamlining inventory management and implementing effective restocking processes.


Education

High School Diploma -

Boise Senior High School
Boise, ID
05.2022

Skills

  • Customer service
  • Retail
  • Food service
  • POS Systems
  • Customer Assistance
  • Drawer Balancing
  • Payment Processing
  • Returns Processing
  • ID Verification
  • Cash Handling
  • Customer Service
  • Product Recommendations

Certification

I have a cpr certification as well as a first aid certification. And i also have my drivers liscense

Timeline

Cashier

CosmoProf
10.2023 - 12.2023

Barista

Moxie Java
09.2022 - 11.2022

Sales Rep

Fishers Technology
06.2022 - 08.2022

Barista

Starbucks
07.2021 - 06.2022

Line Cook

Chipotle
04.2021 - 07.2021

Online Grocier

Walmart
06.2020 - 04.2021

nanny/mothers helper/ daycare/ babysitter

child care
02.2016 - 11.2022

High School Diploma -

Boise Senior High School

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NAOMI LUCAS