Naomi McAndrews
Canton,MI
Summary
Dedicated and dependable management professional with 7+ years of experience leading teams, managing daily operations, handling cash, scheduling employees, counting inventory and working efficiently in a fast paced environment. Strong communicator and team leader with proven experience hiring and training employees, maintaining accurate financial transactions and keeping operations organized.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Dominos's Pizza
Ypsilanti, MI
08.2025 - Current
- Managed daily operations of pizza store to ensure smooth workflow.
- Supervised daily operations including scheduling shifts, assigning duties.
- Trained and supervised staff on customer service best practices.
- Implemented training programs to enhance employee performance standards.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Handled customer inquiries and resolved complaints efficiently.
- Resolved conflicts between team members in an effective manner.
- Coordinated with delivery teams to optimize order distribution routes.
- Coordinated with other departments to ensure smooth flow of operations.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Assisted in inventory management and product ordering processes.
- Developed a system for tracking inventory and ordering supplies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assistant Manager
Dominos's Pizza
Bourbonnais, IL
09.2019 - 08.2025
- Lead and support daily operations in a fast-paced environment while maintaining high standards of accuracy and customer service
- Managed daily operations of pizza store to ensure smooth workflow.
- Trained and supervised staff on customer service best practices.
- Handled customer inquiries and resolved complaints efficiently.
- Implemented training programs to enhance employee performance standards.
- Coordinated with delivery teams to optimize order distribution routes.
- Resolved conflicts between team members in an effective manner.
- Assisted in inventory management and product ordering processes.
- Developed a system for tracking inventory and ordering supplies as needed.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
BBCHS
Bourbonnais, ILSkills
- Inventory management
- Operational oversight
- Customer service
- Staff training and development
- Recruiting and hiring
- Scheduling and delegation
- Staff management
- Employee supervision
- Conflict resolution
- Performance evaluation
- Team collaboration
- Team building
- Team motivation
- Health and safety compliance
- Effective communication
- Verbal and written communication
- Problem solving
- Time management
- Adaptability and flexibility
- Money handling
- Closing oversight
- Orientation and training
- Customer service and satisfaction
- Schedule oversight
- Leadership development
- Problem-solving
- Employee supervision
- Verbal and written communication
- Problem-solving
Timeline
Assistant Manager
Dominos's Pizza
08.2025 - Current
Assistant Manager
Dominos's Pizza
09.2019 - 08.2025
BBCHS