Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Naomi Miranda

Dumas,TX

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

YMCA Of Moore County
01.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.

Administrative Program Assistant

YMCA Of Moore County
09.2022 - Current
  • Contributed to the successful completion of various program initiative by providing essential administrative support to project teams.
  • Promoted a positive work environment through proactive conflict resolution efforts among team members when necessary.
  • increased team efficiency by managing schedules, organizing meeting for coaches when each program starts

Child Watch Staff Member

YMCA Of Moore County
11.2021 - 09.2023
  • Responded to inquiries from parents and guardians
  • implemented daily routines and activities to stimulate and engage child. watch
  • Monitored children's activities to verify safety and wellbeing

Pool Lifeguard

YMCA Of Moore County
11.2022 - 02.2023
  • Scanned main areas to monitor for any safety risks.
  • Monitored safety of guests in and around swimming pool.
  • Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.

Education

High School Diploma -

K12
Home School
04.2022

Skills

  • Customer Service
  • Listening Skills
  • Cash Handling
  • Problem-solving skills
  • Team Collaboration
  • Appointment Scheduling
  • File Organization

Languages

Spanish
Elementary

Timeline

Front Desk Receptionist

YMCA Of Moore County
01.2023 - Current

Pool Lifeguard

YMCA Of Moore County
11.2022 - 02.2023

Administrative Program Assistant

YMCA Of Moore County
09.2022 - Current

Child Watch Staff Member

YMCA Of Moore County
11.2021 - 09.2023

High School Diploma -

K12

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Naomi Miranda