Naomi Mwikali
Houston,TX
Summary
Committed and hardworking worker with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
Work History
Cashier
Walgreens
12.2022 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier & Designated Heater
Walgreens
06.2019 - 11.2022
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Associate of Applied Science - Biology
University of Houston Downtown
1 Main St 11002 — UndergraduateAssociate of Science - Nursing
Houston Community College
Houston, TX05.2026
High School Diploma -
Westbury High School
Houston, TX06.2019
Skills
- Customer Service
- Product Recommendations
- Cash Register Operation
- Communication
- Fast Learner
- Intermediate Swahili speaker
- Active Listener
- Empathetic
- Organizational skills
- Attention to detail
Timeline
Cashier
Walgreens
12.2022 - Current
Cashier & Designated Heater
Walgreens
06.2019 - 11.2022
Associate of Applied Science - Biology
University of Houston Downtown
Associate of Science - Nursing
Houston Community College
High School Diploma -
Westbury High School
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