Naomi Vang
Renton,WA
Summary
Known for excellent interpersonal skills and deep knowledge in maintaining smooth and efficient business operations. Offering an associate of Applied Science with prior experience in business administration. I am committed to making a meaningful contribution and advancing your organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Accounts Receivable Specialist
True Fabrications Inc
11.2018 - 02.2019
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Customer Service Representative
True Brands
09.2016 - 01.2018
- Managed customer accounts
- Conducted customer service surveys
- Resolved customer issues
- Worked in the inbound call center
- Created call center scripts
- Assisted customers via live chat
- Collected and documented orders
- Responded to inquiries and issues
Administrative Assistant
Ambco Electronics
02.2014 - 03.2016
- Managed day-to-day operations of front office
- Communicated with customers
- Handled phones and faxes
- Monitored office supplies
- Responded to emails/faxes
- Handled travel orders and travel vouchers
- General clerical support duties including filing, faxing, scheduling, and placing orders
Education
Associate's - Applied Science
Renton Technical College
Renton, WA03.2022
Skills
- Data entry and management
- Microsoft Excel
- Coding proficiency
- Account reconciliation
- Credit and collections
Certification
- Health Care Navigator Certification
- Certified Revenue Cycle Representative
Timeline
Accounts Receivable Specialist
True Fabrications Inc
11.2018 - 02.2019
Customer Service Representative
True Brands
09.2016 - 01.2018
Administrative Assistant
Ambco Electronics
02.2014 - 03.2016
Associate's - Applied Science
Renton Technical College