Napataorn Choempan
Queens,NY
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
9
9
years of professional experience
Work History
Server
Top Thai Restaurant
Manhattan, NY
05.2023 - Current
- Assisted in training new servers.
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Followed health safety guidelines when preparing and serving food products.
- Took orders from customers accurately and in a timely manner.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Food Service Team Member
Food Truck Thai
Brooklyn, New York
03.2023 - 03.2024
- Maintained a clean, organized work area at all times.
- Kept records of sales transactions for accurate reporting purposes.
- Cleaned tables, chairs, counters and floors after each shift.
- Assisted in setting up and stocking food service area with necessary items.
- Wrapped sandwiches, salads or other prepared foods neatly before serving them to customers.
- Performed cashiering duties such as taking orders, calculating totals, processing payments.
- Followed all established safety procedures while handling kitchen equipment and utensils.
- Carried out daily opening and closing tasks such as cleaning dishes, restocking supplies.
- Restocked inventory shelves with new supplies of condiments and other food items.
- Stored food items properly in designated areas following FIFO principles.
- Followed recipes and customer requests to prepare meals.
Server
Atit Thai
New Rochelle, New York
05.2016 - 04.2023
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Prepared drinks according to standard recipes.
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Cleaned tables and chairs to prepare dining area for next customers.
Server
Khao kang NYC
Elmhurst, New York
03.2020 - 02.2021
- Delivered food orders promptly and courteously.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Explained menu items, describing ingredients and cooking methods upon request.
Education
High School Diploma -
College of Thailand
Bangkok, Thailand 03-2004
Skills
- Order delivery practices
- Table resetting
- Food inspection
- Daily specials memorization
- High volume dining
- Table setting arrangements
- Professional appearance
- Dining area maintenance
- Menu design
- Food safety practices
- Multitasking and organization
- Table bussing
- Food running
- Front-of-house display creation
Timeline
Server
Top Thai Restaurant
05.2023 - Current
Food Service Team Member
Food Truck Thai
03.2023 - 03.2024
Server
Khao kang NYC
03.2020 - 02.2021
Server
Atit Thai
05.2016 - 04.2023
High School Diploma -
College of Thailand