Open To Work
Naria Valentine
Lithia Springs,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Front Desk Night Auditor
Fairfield Inn Marriott
Alpharetta, Georgia
11.2025 - 02.2026
- Managed front desk operations during night shifts at a leading hotel brand.
- Conducted nightly audits, verifying guest billing accuracy and account balances to prevent discrepancies.
- Assisted guests with check-in and check-out processes efficiently and courteously.
- Resolved guest inquiries and issues promptly, contributing to high levels of customer satisfaction and repeat business.
- Monitored security systems to ensure guest safety throughout the night.
- Collaborated with housekeeping to manage room status and availability updates.
- Processed cash and credit transactions accurately during nightly financial reconciliations.
- Maintained inventory of supplies, ensuring the front desk remained well-stocked at all times.
- Ensured that all paperwork was processed properly before closing out shift.
- Utilized problem solving skills when confronted with difficult situations involving customers or personnel.
- Performed balance procedures for hotel accounts and resolved discrepancies.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Allocated parking spaces for arriving vehicles based on established guidelines.
- Arranged special accommodations for guests to enhance visitor experiences.
- Attended mandatory meetings for hotel staff and brought issues to attention to the upper management.
- Completed nightly updates to hotel rates and individual room charges.
- Documented wake-up requests and set up automatic calls in system.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
- Checked auditing discrepancies by reconciling cash drop and credit card transactions.
- Assisted guests in locating amenities such as casino, gift shop, restaurants, fitness center, pool, and spa.
- Generated daily, weekly, and monthly reports to summarize operations and support management decision-making.
- Deposited guest valuables in hotel safes or safe-deposit boxes.
- Transmitted and received messages using telephones or telephone switchboards.
Cashier
Checkers Restaurant
Atlanta, GA
06.2025 - 11.2025
- Handled cash, credit, and gift card transactions following company procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions accurately and efficiently at busy restaurant counters.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with menu selections to enhance their dining experience.
- Resolved customer inquiries and complaints efficiently, ensuring customer satisfaction.
- Collaborated with team members to streamline food delivery process for timely service.
- Monitored inventory levels of supplies at the front counter for efficient service.
- Trained new cashiers on register operations and customer service best practices.
- Stocked shelves with merchandise regularly to maintain inventory levels.
- Helped customers find specific products, answered questions, and offered product advice.
Educator
Premier Learning Academy
Austell, Ga
08.2024 - 12.2024
- Established a safe and welcoming learning environment fostering children's growth and engagement
- Created an environment that supported and encouraged children's emotional and social growth
- Developed and implemented individualized learning plans tailored to each child's unique needs and learning style
- Created and modified lesson plans accommodating children's physical, emotional, and cognitive development
- Observe and assess children’s performance, behavior, social development and physical health
Educator
Keeping It Positive Learning Academy
Mableton, Ga
06.2023 - 06.2024
- Designed and implemented engaging activities to foster children's learning and development
- Supervised and guided students, addressing their emotional and physical needs to support well-being
- Assisted in organizing daily routines, including mealtimes, naps, and playtime, to create a structured environment for children.
- Ensure that the classroom is clean and safe
- Maintain records of activities, progress and behavior
- Maintained regular communication with parents regarding children's progress and development
- Explain procedures and rules to children and ensure that they are followed
- Assist with potty training and help children learn basic hygiene habits
Passenger Assistant
Airserve
Atl, Ga
08.2019 - 08.2020
- Assisted passengers in wheelchairs to reach their destinations safely and efficiently.
- Assisted passengers at Atlanta Airport.
- Informed passengers of essential travel information to enhance their experience.
- Greeted passengers and offered assistance to ensure their comfort and needs were met.
- Educated passengers about important information they needed.
Cashier
The Varsity
Atl, Ga
06.2018 - 06.2019
- Facilitated accurate and efficient sales transactions, handling cash, check, card, and layaway payments to ensure smooth customer experiences.
- Delivered exceptional customer service by utilizing strong communication skills to enhance overall shopping experience.
- Completed daily cash and credit sales reports for supervisors and store managers.
- Ensured cleanliness and order of checkout areas, contributing to a welcoming environment for customers.
Education
High School Diploma - Powder Springs, Ga
McEachern High School
Powder Springs, Ga01-2013
Skills
- Front desk operations
- Customer service excellence
- Guest relations
- Cash handling
- Performance monitoring
- Process improvement
- Inventory management
- Excel and PowerPoint
- Microsoft Office Suite
- Team leadership
- Education and training
- Wheelchair assistance
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$15/hr - $1000/hrTimeline
Front Desk Night Auditor
Fairfield Inn Marriott
11.2025 - 02.2026
Cashier
Checkers Restaurant
06.2025 - 11.2025
Educator
Premier Learning Academy
08.2024 - 12.2024
Educator
Keeping It Positive Learning Academy
06.2023 - 06.2024
Passenger Assistant
Airserve
08.2019 - 08.2020
Cashier
The Varsity
06.2018 - 06.2019
High School Diploma - Powder Springs, Ga
McEachern High School