Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Narmandakh Chiochios

Omaha,NE

Summary

Diligent and responsible retail worker, experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

7
7
years of professional experience

Work History

Cashier

Walmart
11.2017 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Used POS system to enter orders, process payments and issue receipts.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Worked flexible schedule and extra shifts to meet business needs.

Self Checkout Host

Walmart
05.2018 - 06.2019
  • Assisted customers with self-checkout machine operations.
  • Maintained a secure shopping environment with vigilant monitoring of self-checkout area and prompt intervention in case of theft attempts.
  • Described products and services in detail to answer customer questions.
  • Handled escalated customer issues professionally, working diligently to find solutions that satisfied both parties involved.
  • Assisted in loss prevention efforts by observing customer behavior and reporting suspicious activities to store management or security personnel when needed.

Asset Protection Associate

Walmart
06.2019 - 08.2020
  • Contributed to a positive store atmosphere by greeting customers warmly upon entry and exit.
  • Ensured accurate record-keeping by logging daily activities, incidents, and observations in the asset protection logbook.
  • Assisted in the apprehension of shoplifters by maintaining a strong presence on the sales floor and collaborating with law enforcement when necessary.
  • Supported loss prevention efforts by identifying trends in theft and reporting findings to management for further action.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.

Digital Shopper

Walmart
08.2020 - 08.2024
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.


Education

No Degree - General Studies

Metropolitan Community College
Omaha, NE

Bachelor of Arts - Hotel And Restaurant Management

Business And Commerce College
Ulaanbaatar, Mongolia
05-2002

Skills

  • Problem-solving aptitude
  • Time management abilities
  • Excellent customer service skills
  • Ability to work under pressure
  • Great organizational skills
  • Great attention to detail
  • Ability to work in a team
  • Accurate money handling

Languages

Mongolian
Native or Bilingual
English
Full Professional
Russian
Limited Working

Timeline

Digital Shopper

Walmart
08.2020 - 08.2024

Asset Protection Associate

Walmart
06.2019 - 08.2020

Self Checkout Host

Walmart
05.2018 - 06.2019

Cashier

Walmart
11.2017 - 08.2024

No Degree - General Studies

Metropolitan Community College

Bachelor of Arts - Hotel And Restaurant Management

Business And Commerce College

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Narmandakh Chiochios