Summary
Overview
Work History
Education
Skills
Timeline
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Nashaly Santana

Buckhead,GA

Summary

Hardworking Cocktail Server highly skilled in accurately memorizing and fulfilling complex orders. Positive, upbeat, and passionate about providing beverage knowledge to aid patrons in creating unforgettable cocktail experiences.

Overview

5
5
years of professional experience

Work History

VIP Bottle Server

Karma Hookah Lounge
Everett, Massachusetts
01.2024 - 06.2024
  • Greeted customers, provided menus and answered questions about menu items.
  • Processed orders quickly and efficiently while ensuring accuracy in order fulfillment.
  • Maintained accurate cash handling practices while proficiently serving customers.

Cocktail Server

Encore Casino
Boston, Massachusetts
01.2023 - 12.2023
  • Communicated with customers to take drink orders accurately.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Ensured cleanliness of tables, bar area, and workstations at all times.

VIP Bottle Server

Memoire
Boston, Massachusetts
06.2019 - 12.2023
  • Greeted and welcomed VIP customers upon arrival to the venue.
  • Ensured that all bottles were presented properly according to company standards before being served to guests.
  • Provided friendly and courteous service in a professional manner at all times.

Education

Some College (No Degree) - Communications

North Shore Community College
Danvers, MA

Skills

  • Strong Work Ethic
  • Effective customer upselling
  • High Energy
  • Accurate Cash Handling
  • Customer Service
  • Point of Sale (POS) system operations

Timeline

VIP Bottle Server

Karma Hookah Lounge
01.2024 - 06.2024

Cocktail Server

Encore Casino
01.2023 - 12.2023

VIP Bottle Server

Memoire
06.2019 - 12.2023

Some College (No Degree) - Communications

North Shore Community College

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Nashaly Santana