Nashla Marie Guillandeaux
New York,NY
Summary
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Cashier Trainer
Zara USA
08.2023 - Current
- Enhanced cashier efficiency by developing and implementing comprehensive training programs.
- Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
- Increased overall customer satisfaction with efficient and friendly checkout experiences through continuous monitoring and feedback sessions for cashiers.
- Streamlined cashier onboarding process, resulting in reduced training time and faster integration into the team.
- Collaborated with management to identify areas for improvement, leading to better-targeted training efforts.
Cashier Team Lead
Chipotle
04.2023 - 08.2023
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Processed both cash and card purchases and returns.
- Increased customer loyalty and retention.
Cashier Trainer
McDonald's
06.2022 - 03.2023
- Trained newly hired sales team in upselling techniques.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Education
High School Diploma -
Renaissance High School For Musical Theater And
3000 E Tremont Ave, Bronx, 1046209.2020
Skills
- Merchandise Display
- POS System proficiency
- Cash handling expertise
- Upselling strategies
- Cashier Coaching
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier Trainer
Zara USA
08.2023 - Current
Cashier Team Lead
Chipotle
04.2023 - 08.2023
Cashier Trainer
McDonald's
06.2022 - 03.2023
High School Diploma -
Renaissance High School For Musical Theater And
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