Nasiar Manson
Sharon Hill,PA
Summary
Experienced Flight Attendant with [Number] years in the domestic and international commercial airline industry. Demonstrated ability to handle emergency situations with composure. Committed to delivering exceptional customer service and ensuring a positive travel experience. Seeking a full-time role that offers professional challenges and allows for the utilization of strong interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
08.2022 - Current
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Ensured safety and comfort of customers onboard aircraft.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
Mobile Sales Expert
Metro By T-Mobile
04.2020 - 03.2021
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Ride share Driver
Uber Technologies
08.2017 - 02.2020
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Horizontal Construction Engineer
United States Army
05.2016 - 07.2017
- Operated tractor-trailer to transport heavy construction equipment.
- Monitored construction activities to facilitate design specifications and contracts according to schedule and within budget.
- Applied effective time management techniques to meet tight deadlines.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Sales Representative
MetroPcS
02.2015 - 04.2016
- Monitored service after sale and implemented quick and effective problem resolutions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Mentor
Delaware County Community College
09.2014 - 01.2015
Education
Associates in Architecture -
Delaware County Community College
08.2014
General Studies - undefined
Academy Park High School
06.2012
undefined
Willam Penn High School
06.2011
Skills
- Inventory Management
- Cellular Phones Operational Knowledge
- Flight safety
- Emergency Care
- Passenger support
- Passenger safety management
- Preflight briefings
- FAA Regulations
Personal Information
Title: Mobile Sales Expert
Profileinfo
Army Veteran & former Retail Sales Representative with 3+ years of experience in diverse retail environments, specifically in mobile phone sales. Recognized for ability to communicate with customers and provide exceptional service that ensures client retention and positive feedback. Proven ability to increase sales through upselling techniques as well as implement additional processes that drive profitability.
Timeline
Flight Attendant
Spirit Airlines Inc.
08.2022 - Current
Mobile Sales Expert
Metro By T-Mobile
04.2020 - 03.2021
Ride share Driver
Uber Technologies
08.2017 - 02.2020
Horizontal Construction Engineer
United States Army
05.2016 - 07.2017
Sales Representative
MetroPcS
02.2015 - 04.2016
Mentor
Delaware County Community College
09.2014 - 01.2015
General Studies - undefined
Academy Park High School
undefined
Willam Penn High School
Associates in Architecture -
Delaware County Community College
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