Nasima Mukhtarova
Tampa,FL
Summary
Offers positive and professional communication skills. Understands importance of delivering food quickly, getting orders correct and quickly handling problems. Energetic and upbeat with flexible schedule.
Overview
5
5
years of professional experience
Work History
Breakfast Server
Home 2 By Hilton
Cincinnati , OH
2024.01 - 2024.06
- Provided exceptional and hospitality service to high volume of daily customers.
- Stocked supplies such as napkins, straws, silverware, condiments., before opening for business each day.
- Created aesthetically pleasing breakfast buffet arrangements for hotel guests.
- Followed all safety protocols related to handling hot foods or liquids on a busy breakfast buffet line.
- Monitored food and beverage levels and quickly replenished.
- Communicated with guests about breakfast items available and politely answered questions.
- Cleaned tables and chairs to prepare dining area for next customers.
Banquet Server
Royal Palace Banquet Hall
Cincinnati , OH
2022.08 - 2023.02
- Provided prompt, friendly service to all guests during banquets or catered events.
- Served food to over 180 customers per shift.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Carried food, appetizer, and drink trays around events and maneuvered around guests and furniture without spilling.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Worked a flexible schedule, including evenings, weekends, and holidays.
Server
IL Pittore
Moscow , Moscow
2019.02 - 2019.12
- Provided excellent customer service to ensure satisfaction.
- Uphold high standards of hospitality while ensuring an enjoyable dining experience.
- Stayed informed about daily specials, new menu items, promotions.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills and calculate totals.
- Worked as part of a team to keep the dining room clean and organized during busy hours.
Education
Master of Arts - Architecture And Designe
Irkutsk National Research Technical University
Irkutsk, Russia2008-06
Skills
- Menu Memorization
- Computer Competency
- Time Management
- Sales skills
- Customer service
- Professional Appearance
- Positive and professional
- POS operation
Languages
English
Professional
Russian
Native/ Bilingual
Spanish
Elementary
Timeline
Breakfast Server
Home 2 By Hilton
2024.01 - 2024.06
Banquet Server
Royal Palace Banquet Hall
2022.08 - 2023.02
Server
IL Pittore
2019.02 - 2019.12
Master of Arts - Architecture And Designe
Irkutsk National Research Technical University
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