Nasir Hannah
AYR Wellness
West Orange,NJ
4
years of professional experience
Developed leadership and team coordination skills in fast-paced environment, focusing on operational efficiency and staff development. Excel in conflict resolution and process optimization, ensuring smooth operations and high customer satisfaction. Seeking to leverage these transferrable skills in new and challenging field.
Work History
Shift Lead
2 Years- Collaborated with Sales Supervisors and Assistant Managers in directly overseeing employee performance.
- Monitored and adjusted front of house inventory, partnering with management to identify necessary products or low stock.
- Addressed immediate customer concerns including refunds, returns, and exchanges
- Assisted budtenders with all questions and concerns and acts as a source of information and aid
Budtender
1 Year- Maintained an organized work environment by adhering to compliance regulations
- Provided exceptional customer service by actively listening to customer needs and offering personalized recommendations for both medical and recreational consumers.
- Generated sales through interpersonal interaction and suggestive selling.
- Utilized point of sale systems to handle transactions accurately and efficiently.
Marketing Intern
5 Months- Assisted marketing team with data analytics and daily tasks
- Widened client base through prospecting and client interactions
- Built client relations via cold calling and email marketing
- Set up Eventbrites for company events
- Kept record of daily events and assisted team with scheduling.
Education
Bachelor of Science in Business Management
Skills
Operations Monitoring
Performance Improvement
Workplace Safety
Sales proficiency
Employee Training
Regulatory Compliance
Timeline
Shift Lead
AYR Wellness
02.2024 - 02.2026Read More
Budtender
AYR Wellness
02.2023 - 02.2024Read More
Marketing Intern
The Magellan Group LLC
07.2022 - 12.2022Read More
Rutgers University
Bachelor of Science in Business Management
Read More