NASRAH KHAMISS
Locust Grove,GA
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Barista
Starbucks
08.2025 - Current
- Delivered consistent, high-quality customer service in a fast-paced, high-volume environment
- Resolved customer concerns effectively, enhancing overall customer satisfaction
- Managed multiple tasks simultaneously, ensuring accuracy and efficiency in service delivery
- Collaborated with team members to streamline daily operations, contributing to a cohesive work environment
- Followed strict safety, sanitation, and operational procedures
Veterinary Receptionist
Vienna Animal Hospital
Vienna, VA
05.2023 - 06.2025
- Scheduled appointments using veterinary practice management software efficiently.
- Handled incoming calls and addressed client inquiries professionally.
- Managed front desk operations and ensured smooth patient check-in process.
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
Education
Penn Foster Career School
Scranton, PASkills
- Upselling and Menu Knowledge
- Order accuracy
- Cash handling
- Front desk operations
- Appointment scheduling
- Scheduling
- Call management
- Patient file maintenance
- Customer Service Excellence
- Conflict resolution
- Team Collaboration
- Remaining Calm Under Pressure
- Communication skills
Certification
CPR Certification
Languages
- English, Fluent
- Arabic, Intermediate
Timeline
Barista
Starbucks
08.2025 - Current
Veterinary Receptionist
Vienna Animal Hospital
05.2023 - 06.2025
Penn Foster Career School