Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Nastaran Sharafati

Sammamish,WA

Summary

Dynamic and customer-focused professional with extensive experience at Bank of America, excelling in cash handling and conflict resolution. Proven track record of enhancing customer satisfaction through effective communication and problem-solving skills. Committed to maintaining high standards of service and fostering positive customer relationships.

Overview

2010
2010
years of professional experience

Work History

Cashier

Big and Tall Clothing
  • Processed customer transactions accurately and efficiently
  • Assisted customers with product inquiries and selections
  • Maintained organized checkout area to enhance customer experience
  • Handled cash, credit, and returns in compliance with policies
  • Provided training to new cashiers on operational procedures
  • Resolved customer issues promptly to ensure satisfaction
  • Greeted customers entering store and responded promptly to customer needs.
  • Implemented inventory checks to maintain stock levels at registers
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Mail Carrier

Post Office
  • Delivered mail efficiently across designated routes, ensuring timely service and customer satisfaction.
  • Sorted and organized mail to optimize delivery processes and reduce errors.
  • Operated postal vehicles safely, adhering to traffic regulations and company policies.
  • Engaged with customers to resolve issues and provide information about postal services.
  • Maintained accurate records of deliveries and collected payments for services rendered.

Teller

Bank of America
Allen, TX
12.2010 - 2023

Make banking thing like deposit or cash the checks, listening to clients and solving their problems and offering new products that may help them.

Cashier

Offic Building Restaurant
Plano, TX
11.2009 - 11.2009

Collecting money from customers as a cashier

Education

Bachelor of Science - Physics

Azad University of Tabriz
Tabriz
08.1992

Skills

Customer service

Customer assistance

Work ethic and integrity

Patience and empathy

Time management skills

Cleaning and sanitizing

Team collaboration

Customer service excellence

Cash handling

Customer relations

Cash register operation

Written and verbal communication

Cash handling expertise

Payment processing

Refunds and exchanges

Product knowledge

Conflict resolution

Complex Problem-solving

Cash drawer balancing

Staff training

Currency counting

Languages

Persian
Full Professional
Turkish
Elementary

Timeline

Teller

Bank of America
12.2010 - 2023

Cashier

Offic Building Restaurant
11.2009 - 11.2009

Cashier

Big and Tall Clothing

Mail Carrier

Post Office

Bachelor of Science - Physics

Azad University of Tabriz
Nastaran Sharafati