Nasya Toomer
Buffalo,NY
Summary
Dynamic and dedicated cashier with a proven track record at Dicks Sporting Goods Distribution Center, excelling in customer service and relationship building. Recognized for resolving complaints with empathy and achieving high accuracy in transactions. Committed to fostering brand loyalty and enhancing sales through personalized assistance and effective communication.
Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
2
2
years of professional experience
Work History
Cashier
Dicks Sporting Goods Distribution Center
Buffalo, NY
02.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
Target
Buffalo, NY
04.2023 - 12.2023
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
GED -
Department of Education
Buffalo, NY2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Dicks Sporting Goods Distribution Center
02.2024 - 11.2024
Cashier
Target
04.2023 - 12.2023
GED -
Department of Education