Natacha De Armas
Saint Cloud
Summary
Detail-oriented server with strong multitasking abilities. Proven success in enhancing customer experiences through efficient service and teamwork.
Overview
6
6
years of professional experience
Work History
Server
Old Fashion Cigar
St. Cloud, FL
03.2021 - 07.2026
- Collaborated with kitchen staff to coordinate food preparation and delivery efficiency.
- Trained new staff on menu offerings, service protocols, and operational standards.
- Implemented process improvements that reduced wait times for customers.
- Developed strong relationships with regular patrons to foster repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Picking Associate
FedEx
Pennsylvania Furnace, PA
06.2020 - 03.2021
- Collaborated with team members to meet daily productivity targets consistently.
- Implemented best practices for packaging, improving order accuracy significantly.
- Assisted in developing training materials for onboarding new staff effectively.
- Developed strong knowledge of various products within the facility, enabling quick identification when fulfilling orders.
- Utilized warehouse equipment such as pallet jacks and forklifts for effective material handling, minimizing manual labor efforts.
- Consistently met or exceeded daily picking quotas, contributing to the timely delivery of customer orders.
- Conducted routine maintenance checks on warehouse equipment to ensure proper functionality and adherence to safety protocols.
- Assisted in inventory management by conducting regular stock checks and reporting discrepancies.
- Participated in ongoing training sessions to stay updated on industry practices and evolving technology systems.
- Collaborated with team members for efficient distribution of tasks, optimizing overall productivity.
- Reduced order processing time with diligent attention to detail and accurate product selection.
- Provided support in the loading dock area, assisting with deliveries and shipments as needed.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pre-assembled containers to be easily selected by packing associates.
Education
High School Diploma -
Bartolome Masso
La Habana Cuba06-1998
Skills
- Sales techniques
- Food safety standards
- Safe food handling
- Ordering procedures
- Team collaboration
- Multilingual communication
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Server
Old Fashion Cigar
03.2021 - 07.2026
Picking Associate
FedEx
06.2020 - 03.2021
High School Diploma -
Bartolome Masso