Natacha Guillaume
New City
Summary
Detail-oriented professional with over four years of experience in the retail industry. Proven ability to process transactions accurately while providing outstanding customer service and training new staff to enhance operational efficiency.
Overview
26
26
years of professional experience
Work History
Cashier
Jembro
Nanuet, NY
08.2019 - 03.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, reducing discrepancies through attention to detail.
- Provided exceptional customer service, resolving issues and enhancing shopping experience.
- Trained new cashiers on operational procedures and best practices for efficiency.
- Developed relationships with regular customers, fostering loyalty and repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Aide
Tappen Zee Manor
Nyack, NY
06.2007 - 11.2012
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Coordinated meal distribution, addressing dietary restrictions and preferences.
- Managed medication reminders, fostering adherence to prescribed schedules.
- Supported rehabilitation exercises under supervision of healthcare professionals.
Packer
Acupac Packaging
Mahwah, NJ
01.2000 - 10.2003
- Operated packaging machinery to ensure efficient product assembly and quality control.
- Inspected finished products for defects, ensuring compliance with company standards.
- Collaborated with team members to optimize workflow and reduce packaging errors.
- Trained new staff on safety protocols and operational procedures to enhance productivity.
Education
High School Diploma -
College Isidor Jean Louis
Port Au Prince, Haiti06.1998
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Time management skills
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Professionalism and courtesy
Languages
English
Limited Working
French
Native or Bilingual
Timeline
Cashier
Jembro
08.2019 - 03.2026
Aide
Tappen Zee Manor
06.2007 - 11.2012
Packer
Acupac Packaging
01.2000 - 10.2003
High School Diploma -
College Isidor Jean Louis