Natacha Manzon
Miami,FL
Summary
Proven track record in enhancing customer experiences and operational efficiency, notably with Aviotti Jet Club.
Skilled in customer service and first aid, demonstrated through improved passenger satisfaction and safety adherence.
Excelled in roles requiring strong work ethic and reliability, achieving seamless service delivery across diverse sectors.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Flight Attendant
Aviotti Jet Club
03.2022 - Current
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
Private Nanny
Care.com
04.2020 - 06.2022
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Head Hostess
Mangia Tutti Ristorant
03.2021 - 11.2021
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Graphic Designer
Zap Impressao Dgt
05.2015 - 09.2017
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Conceptualized creative designs for print materials, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
Dental Assistant
Ridente
10.2014 - 04.2015
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Education
High School Diploma -
SESI Sinai
Goias, BR12.2015
Skills
- Customer Service
- Strong Work Ethic
- First Aid
- Reliability and punctuality
- Food and Beverage Service
- Hospitality service expertise
- Professional Appearance
- Administrative tasks
Languages
Portuguese
Native or Bilingual
English
Limited Working
Timeline
Flight Attendant
Aviotti Jet Club
03.2022 - Current
Head Hostess
Mangia Tutti Ristorant
03.2021 - 11.2021
Private Nanny
Care.com
04.2020 - 06.2022
Graphic Designer
Zap Impressao Dgt
05.2015 - 09.2017
Dental Assistant
Ridente
10.2014 - 04.2015
High School Diploma -
SESI Sinai
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