Natacha Perez
Lawrenceville,GA
Summary
Professional in property management with strong background in tenant relations, lease administration, and property maintenance. Skilled at coordinating with teams to ensure smooth operations, adaptable to changing needs, and consistently focused on achieving results. Known for strong communication, problem-solving abilities, and proactive approach to managing property issues.
Overview
12
12
years of professional experience
Work History
Leasing Professional/Assistant Mgr
Liberty Group
Lawrenceville, GA
10.2022 - Current
- Assisted prospective tenants with property tours and leasing inquiries.
- Processed rental applications efficiently, ensuring compliance with company policies.
- Maintained accurate records of tenant communications and lease agreements. Managed approximately 30 income calls. and email
- Implemented marketing strategies to attract new tenants and increase occupancy rates.
- Resolved tenant concerns promptly, fostering positive community relations.
Property Manager in Training
KDR LLC
Kansas City, MO
04.2026 - 06.2026
- Managed tenant relations, addressing inquiries and resolving issues to enhance satisfaction.
- Coordinated maintenance requests, ensuring timely completion and adherence to property standards.
- Analyzed financial reports to track budget performance, identifying areas for cost reduction and revenue growth.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Followed up on delinquent tenants and coordinated collection procedures.
- Developed marketing strategies to attract prospective tenants, increasing property visibility and demand.
- Led property inspections, ensuring compliance with safety regulations and maintaining high-quality standards.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Leasing Manager/ Tax Credit/ LIHTC/HUD
UAG
Gainesville, GA
10.2024 - 10.2025
- Managed leasing processes, ensuring timely and accurate documentation for prospective tenants. Managed approximately 30 income calls,and emails on a daily basis
- Developed marketing strategies to enhance property visibility and attract potential renters.
- Collaborated with maintenance teams to ensure prompt resolution of tenant issues and concerns.
- Trained new staff on leasing procedures, enhancing team efficiency and service quality.
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
Leasing Professional
RPM
Lawrenceville, GA
11.2023 - 08.2024
- Assisted prospective tenants with leasing inquiries and property tours.
- Managed lease documentation, ensuring accuracy and compliance with regulations. Managed approximately 30 income calls, and emails
- Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
- Coordinated appointments to show marketed properties.
- Collected and maintained careful records of rental payments and payment dates.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Leasing Professional/ ASM
Audubon Communities
02.2022 - 01.2023
- Facilitated leasing process by conducting property tours and showcasing amenities to potential residents.
- Managed resident inquiries and provided timely responses to enhance customer satisfaction and retention.
- Assisted in preparing leasing documents and ensuring compliance with company policies and regulations.
- Supported marketing initiatives by organizing community events to promote property offerings and engage residents.
- Collaborated with maintenance teams to address resident concerns promptly, improving overall service delivery.
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
Tax Credit/HUD
Dominion Group
05.2021 - 09.2021
- Excellent communication skills, both verbal and written.
- Conducted lease negotiations ensuring compliance with company policies and local regulations.
- Trained and mentored junior staff on leasing procedures and customer service excellence.
- Implemented tenant retention initiatives resulting in improved lease renewals and satisfaction scores.
- Coordinated property inspections, ensuring properties met safety standards and regulatory compliance.
- Managed daily and weekly marketing and leasing plans.
Apartment Leasing Agent
Sterling Group
Lilburn, GA
04.2019 - 10.2019
- Analyzed market trends to assist in optimizing pricing strategies for competitive positioning within the local rental market.
- Maintained accurate records of lease agreements, renewals, and tenant information within property management software.
- Monitored property appearance regularly, working with maintenance teams to address any issues promptly.
- Maintained detailed records of tenant interactions, enabling effective communication across team members when addressing ongoing issues or requests.
- Distributed and followed up on tenant renewal notices.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Collected rent and tracked resident payments and information in computer system.
Office Manager
Infinite Energy Arena
Lawrenceville, GA
12.2017 - 01.2019
- Managed scheduling and logistics for events, ensuring seamless execution and guest satisfaction.
- Oversaw inventory management, optimizing supply levels to support daily operational needs.
- Developed training materials for new staff, fostering knowledge retention and operational consistency.
- Monitored office budget and expenses, identifying cost-saving opportunities without compromising quality.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Leasing Professional / Assistant Manager
AAA Property Management Staffing
Lawrenceville, GA
01.2014 - 01.2016
- Assisted in preparing lease agreements and ensuring compliance with regulations.
- Managed leasing inquiries and conducted property tours for prospective tenants.
- Streamlined application processing to reduce turnaround time for approvals.
- Maintained accurate records of tenant information and lease agreements in management software.
- Implemented efficient screening processes to select qualified applicants while minimizing risk of delinquency or eviction.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Education
High School Diploma - Equivalent
Meadow Creek
Norcross, GASkills
- Vendor & Maintenance Coordination
- Social Media Marketing for Properties
- Tenant relations
- Teamwork and collaboration
- Property tour coordinator
- Corporate policies and procedures
- Prospect qualification
- Application verification
- Administrative support
- Background check process
- Event planning
- Payment collection
- Property inspections
- Eviction procedures
- Vendor management
- Financial budgeting and reporting
- Preparing property agreements
- Unit vacancies
- Work order monitoring
- Fair housing policies
- Goal-oriented mindset
- Telephone and email etiquette
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Property Manager in Training
KDR LLC
04.2026 - 06.2026
Leasing Manager/ Tax Credit/ LIHTC/HUD
UAG
10.2024 - 10.2025
Leasing Professional
RPM
11.2023 - 08.2024
Leasing Professional/Assistant Mgr
Liberty Group
10.2022 - Current
Leasing Professional/ ASM
Audubon Communities
02.2022 - 01.2023
Tax Credit/HUD
Dominion Group
05.2021 - 09.2021
Apartment Leasing Agent
Sterling Group
04.2019 - 10.2019
Office Manager
Infinite Energy Arena
12.2017 - 01.2019
Leasing Professional / Assistant Manager
AAA Property Management Staffing
01.2014 - 01.2016
High School Diploma - Equivalent
Meadow Creek