Natahne Ashley
Atlanta,Georgia
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
10
10
years of professional experience
Work History
Sales Consultant
AutoNation
06.2024 - Current
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Participated in regular training sessions on new products, services, and industry trends.
- Ensured customer satisfaction by providing follow-up support after purchases.
Remote Medical Customer Service Agent
AmerisourceBergen
11.2021 - 06.2024
- Provided product information to customers in a timely manner.
- Resolved customer complaints quickly and efficiently.
- Maintained a high level of customer satisfaction by providing accurate and helpful responses.
- Identified opportunities to improve customer service processes and procedures.
- Updated customer records in the CRM system accurately with each interaction.
- Managed high-volume of inbound and outbound customer calls.
Sales Consultant
Volkswagen
10.2021 - 10.2022
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Maintained accurate records of all sales activities in the CRM system.
- Ensured customer satisfaction by providing follow-up support after purchases.
Sales Consultant
Dillard's
11.2016 - 11.2017
- Developed and maintained relationships with clients to increase sales revenue.
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
Team Lead
Dairy Queen
06.2014 - 11.2016
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Ensured compliance with company policies and procedures throughout the team.
Skills
- Customer liaison
- Demonstrations
- Customer relationship management
- Leads prospecting
- Contract negotiation and closing tactics
- Product and service sales
Timeline
Sales Consultant
AutoNation
06.2024 - Current
Remote Medical Customer Service Agent
AmerisourceBergen
11.2021 - 06.2024
Sales Consultant
Volkswagen
10.2021 - 10.2022
Sales Consultant
Dillard's
11.2016 - 11.2017
Team Lead
Dairy Queen
06.2014 - 11.2016
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