Nataki Charlemagne
Newport News,VA
Summary
Dedicated professional experienced in supporting teams and ensuring safe, clean environments. Communicates effectively, multitasks efficiently, and adheres to safety protocols under pressure. Committed to fostering a positive and welcoming atmosphere for children and families.
Overview
8
8
years of professional experience
Work History
Lead Food Service Worker
Phillip Enterprises, LLC
2020.01 - Current
- Ensured compliance with sanitation and food safety regulations to uphold health standards and protect customer well-being.
- Served meals while overseeing self-service items, ice, and beverages to ensure smooth meal periods and customer satisfaction.
- Trained food service workers across all operational areas to improve service quality and operational efficiency.
- Ensured daily cleaning and sanitization of dining facility to maintain hygiene standards.
- Performed tasks according to established cleaning schedule.
- Adhered to proper procedures for temperatures and time periods during food preparation and serving.
- Inspected dining area, dishwashing room, pot and pan area, self-service area, and exterior spaces.
- Removed trash, recycled materials, and ensured clear access by clearing snow and ice from walkways.
Team Member
Chick Fil A
2019.01 - 2020.01
- Provided exceptional customer service to enhance guest satisfaction.
- Ensured cleanliness and safety of environment consistently.
- Executed accurate and efficient cash reconciliation to maintain financial integrity.
- Trained new employees on company policies and procedures to ensure consistent onboarding.
Team Member
Burger King
2018.01 - 2020.01
- Delivered outstanding customer service to every guest consistently.
- Assisted customers with menu selections and provided exceptional service.
- Maintained cleanliness and organization of dining and kitchen areas.
- Operated kitchen equipment to prepare food items consistently and safely.
Education
Associate's Degree - Dental Assistant
ECPI University
Newport News, VA2016-05
High School Diploma - undefined
Menchville High School
Newport News, VA2013-06
Skills
- Food safety compliance
- Inventory management
- Health and safety practices
- Time management
- Customer service excellence
- Team training and development
- Attention to detail
- Conflict resolution
- Verbal communication
Timeline
Lead Food Service Worker
Phillip Enterprises, LLC
2020.01 - Current
Team Member
Chick Fil A
2019.01 - 2020.01
Team Member
Burger King
2018.01 - 2020.01
High School Diploma - undefined
Menchville High School
Associate's Degree - Dental Assistant
ECPI University