Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Activities
Timeline
Generic

NATALEA HILL

Alpharetta,GA

Summary

Dedicated and detail-oriented professional with a solid background in customer service and retail operations, complemented by valuable internship experience in legal settings. Delivering exceptional customer service in high-volume environments while ensuring accuracy and efficiency in all tasks is a strength. Proven ability to handle diverse customer needs, process transactions, and resolve issues effectively. Skilled in cash handling, product knowledge, and maintaining a welcoming atmosphere to maximize customer satisfaction. Experienced in organizing and political campaign management as a Campaign Fellow for Josh Remillard's district house 118 campaign in North Carolina. Successfully executed canvassing efforts, engaged potential voters, and organized campus events to mobilize college student voters. Internship experience includes supporting legal professionals at the Gwinnett County District Attorney's office, assisting with investigations, witness protection programs, and trial preparations. Observant and insightful with firsthand exposure to courtroom procedures and trial processes, having witnessed over 50 hours of trials. Eager to leverage practical skills and legal insights to contribute positively to organizational success.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Walmart
05.2022 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company.
  • Responded to customer requests for products, services, and company information.

STOCKER

WALMART
01.2021 - 05.2022
  • Overnight stocking and assuring that the store is tidy before opening
  • Utilizing handheld devices and scanning equipment to track inventory levels and update stock records accurately.
  • Collaborated effectively with team members to organize backroom storage areas.
  • Maintained a clean and organized work environment, adhering to safety protocols and company standards.

Education

Bachelor of Arts - POLITICAL SCIENCE & PRE-LAW MINOR

MARS HILL UNIVERSITY
Mars Hill, NC
05.2024

GENERAL DIPLOMA -

PEACHTREE RIDGE HIGH SCHOOL
05.2020

Skills

  • Critical thinking
  • Problem solving
  • Negotiation
  • Collaboration
  • Leadership
  • Teamwork
  • Creative
  • Flexibility

Accomplishments

Dean's list 2021-2024. Collegiate athlete, Basketball, Track and Field.

Activities

  • Campaign volunteer North Carolina House District 118, Josh Remillard 2
  • Operation Christmas Child, creating gifts packages for less fortunate children (4 years)
  • Stop Hunger Now, packaging non-perishables for starving families (3 years)

Timeline

Customer Service Representative

Walmart
05.2022 - Current

STOCKER

WALMART
01.2021 - 05.2022

Bachelor of Arts - POLITICAL SCIENCE & PRE-LAW MINOR

MARS HILL UNIVERSITY

GENERAL DIPLOMA -

PEACHTREE RIDGE HIGH SCHOOL
NATALEA HILL