Natalee Birchfield
Ringgold,GA
Summary
Proven Brand Ambassador for American Eagle Outfitters, Inc, adept in customer engagement and effective communication, significantly increased brand awareness through strategic event marketing. Skilled in creating positive customer experiences, demonstrated exceptional multitasking as a Hostess at El Metate Mexican Restaurant, enhancing dining satisfaction. Excel in customer service, ensuring brand consistency and recognition. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Brand Ambassador
American Eagle Outfitters, Inc
09.2023 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Hostess
El Metate Mexican Restaurant
03.2021 - 02.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Signal Mountain Middle High School
Signal Mountain, TN05.2023
Skills
- Customer Service
- Effective communicator
- Customer Engagement
- Exceptional communication
Current Pre-Nursing Student at GNTC
Currently attending college at GNTC to obtain a bachelors degree in Nursing.
Timeline
Brand Ambassador
American Eagle Outfitters, Inc
09.2023 - Current
Hostess
El Metate Mexican Restaurant
03.2021 - 02.2023
High School Diploma -
Signal Mountain Middle High School
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