Nataleigh Edwards

Managed daily operations of the clinic.

Patient Communication

Phone/Email correspondence

Third party communication

Inventory management

Managed product and supply orders.

Ensure efficient management of schedules.

Designed and updated workflow processes.

Applied Microsoft software to optimize performance.

• Greeted patients and provided friendly, knowledgeable assistance
• Confirmed appointments, communicated with patients updated records
• Answered phone promptly and directed incoming calls
• Kept reception area clean and tidy
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, questions and emails
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Answered central telephone system and directed calls accordingly.

• Managed daily operations efficiently.
• Ensured compliance with HIPAA regulations.
• Patient communication
• Developed strategies to effectively tackle challenges.
• Organized workspace to enhance efficiency.
• Maintained accurate records by aiding in the preparation of financial reports and invoices.
• communication with third party
• Insurance knowledge