Natali Chavarria
Houston
Summary
Medical office professional prepared to excel in front desk role. Possesses valuable experience in patient interactions and administrative tasks, ensuring smooth daily operations. Known for teamwork, adaptability, and delivering high-quality service with focus on patient satisfaction.
Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
S3 Hair Transplant & Aesthetic
11.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Chiropractic Assistant
Ultimate Physical Therapy
05.2023 - 11.2023
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Education
High School Diploma -
North Shore Senior High School
353 N Castlegory, Houston, TX 7704905-2021
Skills
- Patient scheduling
- Appointment management
- Patient registration
- HIPAA compliance
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified EKG Technician (CET) - National Healthcareer Association.
Languages
Spanish
Native or Bilingual
Timeline
Chiropractic Assistant
Ultimate Physical Therapy
05.2023 - 11.2023
Front Desk Receptionist
S3 Hair Transplant & Aesthetic
11.2022 - Current
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified EKG Technician (CET) - National Healthcareer Association.
High School Diploma -
North Shore Senior High School
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