Summary
Overview
Work History
Education
Skills
Timeline
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Natali Sharipashvili

Brooklyn,NY

Summary

Driven and engaging professional with a proven track record in customer service and multitasking. Excelled in creating memorable guest experiences and improving satisfaction levels. Skilled in both verbal and written communication, I bring an exceptional ability to connect with customers and ensure their needs are met with patience and empathy.

Overview

7
7
years of professional experience

Work History

Hostess

Rocca Cafe And Lounge
Brooklyn, NY
05.2024 - Current

Greeting customers warmly upon arrival and providing friendly and warm presence throughout their dining experience. Answering calls and making reservations. Working as a team to ensure great guest experience during busy hours.

Tutor

Self Employed
Brooklyn
10.2023 - Current

Teaching and helping students in grades 2-8. Subjects include Math, English, and Chemistry.

Cashier

Netcost Market
Brooklyn, NY
11.2021 - 06.2024

Operated cash register and credit card transactions. Scanned and bagged items for the customers. Ensured good customer experience by being helpful and kind.

Game Presenter

Evolution Gaming
Tbilisi, Georgia
06.2017 - 11.2021

Hosting live casino games such as Blackjack and Roulette. Creating positive atmosphere for the players. Dealing and shuffling cards.

Education

AAS in Computer Information System - Computer Systems, Pre-Nursing

New York City College of Technology of The City University of New York
Brooklyn, NY
06.2027

Skills

  • Customer Service expertise
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Detail Oriented
  • Exceptional communication
  • Engaging personality
  • Time management skills
  • Reliability and punctuality
  • Written and verbal communication

Timeline

Hostess

Rocca Cafe And Lounge
05.2024 - Current

Tutor

Self Employed
10.2023 - Current

Cashier

Netcost Market
11.2021 - 06.2024

Game Presenter

Evolution Gaming
06.2017 - 11.2021

AAS in Computer Information System - Computer Systems, Pre-Nursing

New York City College of Technology of The City University of New York
Natali Sharipashvili