Natali Sharipashvili
Brooklyn,NY
Summary
Driven and engaging professional with a proven track record in customer service and multitasking. Excelled in creating memorable guest experiences and improving satisfaction levels. Skilled in both verbal and written communication, I bring an exceptional ability to connect with customers and ensure their needs are met with patience and empathy.
Overview
7
7
years of professional experience
Work History
Hostess
Rocca Cafe And Lounge
05.2024 - Current
Greeting customers warmly upon arrival and providing friendly and warm presence throughout their dining experience. Answering calls and making reservations. Working as a team to ensure great guest experience during busy hours.
Tutor
Self Employed
10.2023 - Current
Teaching and helping students in grades 2-8. Subjects include Math, English, and Chemistry.
Cashier
Netcost Market
11.2021 - 06.2024
Operated cash register and credit card transactions. Scanned and bagged items for the customers. Ensured good customer experience by being helpful and kind.
Game Presenter
Evolution Gaming
06.2017 - 11.2021
Hosting live casino games such as Blackjack and Roulette. Creating positive atmosphere for the players. Dealing and shuffling cards.
Education
AAS in Computer Information System - Computer Systems, Pre-Nursing
New York City College of Technology of The City University of New York
Brooklyn, NY06.2027
Skills
- Customer Service expertise
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Detail Oriented
- Exceptional communication
- Engaging personality
- Time management skills
- Reliability and punctuality
- Written and verbal communication
Timeline
Hostess
Rocca Cafe And Lounge
05.2024 - Current
Tutor
Self Employed
10.2023 - Current
Cashier
Netcost Market
11.2021 - 06.2024
Game Presenter
Evolution Gaming
06.2017 - 11.2021
AAS in Computer Information System - Computer Systems, Pre-Nursing
New York City College of Technology of The City University of New York
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