Natalia Albarran
Summary
Developed administrative skills in fast-paced office environment with focus on efficiency and accuracy. Skilled in managing schedules, coordinating meetings, and handling correspondence. Seeking to transition into new field where these abilities can drive operational success and support team objectives.
Overview
5
5
years of professional experience
Work History
Server/Hostess
Flying Biscuit
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Secretary/Receptionist
Holly Thomason State Farm
08.2019 - 01.2025
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
Server/Bartender
Cateechee
08.2020 - 05.2022
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Marketing
Athens Technical College
Athens, GAHigh School Diploma -
Hart County High School
Hartwell, GA05.2019
Skills
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Team collaboration
- Professional appearance
Languages
Spanish
Native or Bilingual
Timeline
Server/Hostess
Flying Biscuit
03.2023 - Current
Server/Bartender
Cateechee
08.2020 - 05.2022
Secretary/Receptionist
Holly Thomason State Farm
08.2019 - 01.2025
Marketing
Athens Technical College
High School Diploma -
Hart County High School
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