Natalia Andrade
Davie,FL
Summary
Successful Pharmacy Technician bringing in 3 years of experience in filling prescriptions with expert accuracy within a fast-paced, high volume setting, building relationships with customers and promoting teamwork. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. Well-versed in all aspects of pharmacy operations.
Efficiency-driven Office Administrator with diligent approach to handling financial, employee and office records. Respectful and well-spoken with team members, managers and customers. Smoothly coordinate teams and supplies to accomplish daily office goals.
Emergency Medical Technician with 2 years experience, trained to work well under pressure and perform tasks meticulously and with no error.
Experienced with emergency care techniques, patient triage, and crisis management. Utilizes expertise to ensure swift, effective responses in critical situations. Knowledge of advanced medical protocols and collaborative care in fast-paced settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Emergency Care Technician
Memorial Healthcare
06.2023 - Current
- Contributed to improved team efficiency by assisting with triage, patient assessment, and documentation tasks.
- Supported nursing staff by maintaining clean workspaces, stocking necessary supplies, and promptly addressing any issues or concerns.
- Facilitated patient comfort during examinations or procedures by providing reassurance, clear explanations, and gentle physical assistance when required.
- Continuously updated knowledge of emergency care best practices through ongoing professional development opportunities and training sessions to provide optimal care for patients.
- Maintained a safe environment for patients and staff by adhering to strict infection control practices and safety protocols.
- Assisted physicians with diagnostic tests, such as EKGs and blood draws, improving decision-making processes for patient care plans.
- Managed challenging situations involving agitated or disoriented patients with professionalism and appropriate de-escalation techniques to ensure the safety of all involved parties.
Office Administrator
Asphalt Group
08.2020 - 10.2023
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Compiled, sorted and verified electronic data against hard copies to support quality control efforts.
Certified Immunizing Pharmacy Technician
Publix Pharmacy
07.2018 - 03.2023
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Liaised with pharmacist to measure and prepare medication doses, packaging and label prescriptions.
- Maintained strict patient confidentiality to adhere to HIPPA regulations and avoid data compromises.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Adhere to regulatory guidelines for workspace safely and customer confidentiality.
- Received, reviewed, dispensed and labeled over 150 prescriptions daily.
Education
Emergency Medical Services - Paramedic
Broward College
Fort Lauderdale, FL05.2023
Emergency Medical Services - Emergency Medical Technician
Broward College
Fort Lauderdale, FL08.2020
Skills
- Pharmacy Operations
- Customer Service
- Verbal and Written Communication
- Prioritization and Organization
- Data Entry
- Problem-Solving Skills
- Quality Assurance and Control
- Documentation and Reporting
- 12-lead EKG monitoring
- Venipuncture
- Vital signs monitoring
- Basic patient care
- CPR
Certification
- CPhT - Certified Pharmacy Technician
- EMT - Emergency Medical Technician
Timeline
Emergency Care Technician
Memorial Healthcare
06.2023 - Current
Office Administrator
Asphalt Group
08.2020 - 10.2023
Certified Immunizing Pharmacy Technician
Publix Pharmacy
07.2018 - 03.2023
Emergency Medical Services - Paramedic
Broward College
Emergency Medical Services - Emergency Medical Technician
Broward College
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