Natalia Colichio
Jacksonville,OR
Summary
At La Catrina Mexican Grill, I excelled in a high-pressure environment, seamlessly multitasking to enhance guest experiences. My adeptness in customer service and conflict resolution, coupled with a knack for quick learning, ensured efficient guest seating and memorable interactions. This role honed hard and soft skills, preparing for dynamic customer-facing challenges.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
La Catrina Mexican Grill
02.2024 - 01.2025
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Showed efficient communication skills, by welcoming customers and creating a memorable experience
Education
Beachside
Jacksonville, FL05-2026
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Conflict resolution
- Quick learner
Accomplishments
I have successfully created multiple food and clothing drives which has been distributed to over ten shelters, and has feed numerous families. I have attended and won awards in my extracurriculars such as debate.
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Asl
Limited Working
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination Blessed to travel the world a young age, learn of new cultures and languages
- Play soccer for 10 years, relates back to efficient time management, teamwork, and discipline
- Offering time and support to shelters for the homeless, women, and animals
- Youth mentor, providing guidance and support to empower the next generation of leaders, participating in Sources of strength initiative to raise awareness of mental health within the youth
Extracurricular activities
- Florida elite soccer, 10+ years
- Beachside debate, founder and president
- Model UN committee
- Sources of Strength
- Aice/AP educational track
- Link crew leaders, guiding the way for future generations of students
- Peace of Heart, autism awareness
- ST.JOHNS CARES
- Mock trial committee
- Red cross certification
Timeline
Restaurant Hostess
La Catrina Mexican Grill
02.2024 - 01.2025
Beachside
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