Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Natalia Fullerton

Gilbert,AZ

Summary

~ Dynamic and detail-oriented professional with a proven track record at Planet Fitness Gym, excelling in customer service and problem-solving.

~ Recognized for enhancing member satisfaction and operational efficiency.

~ Skilled in a good understanding of project coordination and team collaboration, and a commitment to maintaining high standards of cleanliness.

~ Developed strong customer service and administrative skills in fast-paced, client-focused environment.

~ Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Planet Fitness Gym
Mesa, AZ
08.2025 - Current
  • Provide customer service, assist with memberships, maintain cleanliness.
  • Managed front desk operations, greeting members and visitors with professionalism and warmth.
  • Handled member inquiries and concerns, ensuring prompt and effective resolution.
  • Maintained accurate records of membership data and daily transactions using gym management software.
  • Assisted in scheduling appointments for personal training sessions and fitness classes.
  • Increased sales by 10% up to two weeks or less.

Server/ Hostest

Big Wings Cogburns
Gilbert, AZ
03.2025 - 07.2025
  • Provided excellent customer service by promptly taking orders.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Recommended menu items based on customer preferences, increasing satisfaction levels.

Crew Member Team Leader

Chipotle Mexican Grill
Gilbert, AZ
12.2023 - 06.2024
  • Led team in achieving operational efficiency during peak hours.
  • Trained new crew members on being a cashier and service protocols.
  • Maintained high standards of cleanliness and organization in kitchen area.

Education

No Degree - Interior Design

Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ
05-2027

High School Diploma -

Chandler High School
Chandler, AZ
05-2024

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Problem-solving skills
  • Team collaboration
  • Project coordination
  • Good Communication Skills

Accomplishments

    One of my accomplishments was during my time working at Planet Fitness. We were expected to reach a certain number of black card memberships or upgrades, with a goal of at least one membership everyday for three weeks. I consistently exceeded this expectation by successfully promoting multiple Black Card memberships and upgrades within a single week. My performance stood out compared ot others, demonstrating my strong communication skills, work ethic, and the ability to meet and exceed goals.

Timeline

Front Desk Receptionist

Planet Fitness Gym
08.2025 - Current

Server/ Hostest

Big Wings Cogburns
03.2025 - 07.2025

Crew Member Team Leader

Chipotle Mexican Grill
12.2023 - 06.2024

No Degree - Interior Design

Maricopa Community Colleges, Chandler-Gilbert Community College

High School Diploma -

Chandler High School