Natalia greer
Cincinnati,OH
Summary
Dynamic and results-driven professional with a strong background in customer service and teamwork, honed at Cincinnati Children's Hospital. Proven ability to enhance patient engagement through tailored speech therapy plans while effectively managing diverse needs. Recognized for exceptional time management and problem-solving skills in fast-paced environments.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
10
10
years of professional experience
Work History
Sales Associate
Marshalls & HomeGoods
Cincinnati, OH
07.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Speech Therapist Assistant
Cincinnati Children's Hospital
Cincinnati, OH
06.2023 - Current
- Enhanced patient progress by implementing individualized speech therapy plans and tracking improvements.
- Participated in interdisciplinary team meetings to discuss patient progress, challenges faced, and potential solutions for improvement in care delivery.
- Supported patients'' development of expressive and receptive language skills through engaging activities and exercises.
- Assisted in creating customized visual aids to improve comprehension among patients with diverse needs.
Front Desk Receptionist
Planet Fitness
Cincinnati, OH
10.2022 - 07.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
PIck-up Lead
Kroger
Columbus, OH
12.2015 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Communication Speech Disorders
University of Cincinnati
Cincinnati, OH08-2026
Bachelor of Science - Communication Speech Disorders
University of Cincinnati
Cincinnati04-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Marshalls & HomeGoods
07.2025 - Current
Speech Therapist Assistant
Cincinnati Children's Hospital
06.2023 - Current
Front Desk Receptionist
Planet Fitness
10.2022 - 07.2025
PIck-up Lead
Kroger
12.2015 - 08.2022
Bachelor of Science - Communication Speech Disorders
University of Cincinnati
Bachelor of Science - Communication Speech Disorders
University of Cincinnati