Natalia Leopold
Miami,FL
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
Overview
3
3
years of professional experience
Work History
Insurance Agent
Family Care Insurance
06.2023 - 01.2024
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Staff
Chuck E Cheese
05.2021 - 06.2023
- Increased employee productivity by implementing efficient work processes and time management strategies.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Streamlined office operations by organizing filing systems, managing schedules, and maintaining accurate records.
- Led cross-functional teams to successfully complete projects on time and within budget constraints.
- Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Associate of Science - Administration
Miami Dade College
Miami, FL01.2026
High School Diploma -
John A Ferguson Senior High School
Miami, FL06.2023
Skills
- CRM Software
- Customer Follow-Up
- Policy Renewals
- Customer Service
- Quotes and Sales
- Health Insurance
- Licensed Insurance Agent
- Time Management
- Problem Solving
- Empathy and Compassion
- Insurance Policy Sales
Timeline
Insurance Agent
Family Care Insurance
06.2023 - 01.2024
Staff
Chuck E Cheese
05.2021 - 06.2023
Associate of Science - Administration
Miami Dade College
High School Diploma -
John A Ferguson Senior High School
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