Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline

Natalia Norris

Miles to Miracles
Leawood,KS
2
years of professional experience

Detail-oriented professional with strong research and coordination skills. Experienced in analyzing data to identify growth opportunities and streamline project workflows. Proven solid foundation in business development and sales closing. Demonstrated success in increasing brand visibility and driving engagement through strategic marketing initiatives. Ready to leverage assertiveness and data comprehension skills to contribute to organizational success.

Work History

Customer Service Representative

3 Months
Emler Swim School | 03.2026 - Current
  • Addressed customer feedback proactively, contributing to continuous service enhancement initiatives.
  • Developed strong relationships with families, fostering a welcoming environment within the swim school community.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Founder

2 Years 5 Months
Miles to Miracles | 01.2024 - Current
  • Led fundraising campaigns, increasing financial support for St. Jude's treatments.
  • Coordinated volunteer recruitment and management, ensuring alignment with organizational objectives and values.
  • Increased brand visibility and engagement by developing and executing comprehensive marketing strategies.

Associate Intern

1 Month
Fenaroli & Associates | 05.2026 - 06.2026
  • Collaborated with team members to streamline project workflows and enhance operational efficiency.
  • Provided administrative support by maintaining database records for client engagements.
  • Analyzed data to identify trends, contributing insights for business development strategies.
  • Collaborated closely with colleagues to complete projects on time and within budget constraints.
  • Supported business development initiatives by conducting competitor analyses and identifying potential growth opportunities.

Intern

6 Months
Houston Food Bank | 11.2024 - 05.2025
  • Led novice volunteers in project areas on appropriate food distribution, maintaining liveliness and productivity in consecutive shifts
  • Served 200+ total hours; Over $1000 impact value; Managed 8+ project areas; Highly ranked in public speaking, employee training, and strategic planning
  • Collaborated with staff on community outreach initiatives to raise awareness of food insecurity

Communications and Social Media Manager

1 Year
NPS Plastic Surgery | 05.2024 - 05.2025
  • Increased rate of online interaction and patient scheduling by 30% through patient outreach on 3+ social media platforms.
  • Managed all client relations and maintained online presence, ensuring timely delivery of posts across various platforms.
  • Oversaw community management, responding to inquiries and fostering relationships with followers.

Education

Bachelor of Science - Accounting And Finance

Creighton University | Omaha, NE | 05-2030
  • Founders Award Scholarship Recipient
  • Dean's Fellows Program

Skills

Business development
Sales closing
Research
Customer relationship management (CRM)
Scheduling
Sales expertise
Product promotion
Assertiveness
Coordination

Accomplishments

  • Awarded University of Houston Certificate of Performance Excellence of Violin; Performed at 20+ venues over 12 years
  • Awarded as 2024 TAPPS District Champions in Junior Varsity Cross Country; Maintained high meet placing over 3 consecutive seasons; Dedicated to a rigorous daily training schedule on and off season
  • Nationally scored in the 97th percentile of ACT test takers
  • 3 year member of the National Honors Society, strongly upholding the 4 pillars of scholarship, service, leadership, and character
  • Scored 4 and 5 on Advanced Placement Tests AP Seminar and AP English Language and Composition, respectively
  • Recognized Honor Roll / Dean's List student all 4 years of high school

Interests

Writing observations on human behavior and habits on Substack and Instagram
Reading
Backpacking and Hiking
Volunteering for community initiatives to give back to local communities and make a positive impact.
Enjoy participating in running for overall physical and mental well-being.

Timeline

Associate Intern

Fenaroli & Associates
05.2026 - 06.2026Read More

Customer Service Representative

Emler Swim School
03.2026 - CurrentRead More

Intern

Houston Food Bank
11.2024 - 05.2025Read More

Communications and Social Media Manager

NPS Plastic Surgery
05.2024 - 05.2025Read More

Founder

Miles to Miracles
01.2024 - CurrentRead More

Creighton University

Bachelor of Science from Accounting And Finance
Read More
Natalia Norris