Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Natalia Ortiz Santos

Springfield,MA

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

8
8
years of professional experience

Work History

Sales Associate

Hollister
Holyoke, MA
02.2024 - 07.2025
  • Guided customers in selecting products and provided information to support purchasing decisions.
  • Organized merchandise and ensured cleanliness to enhance overall store presentation.
  • Accurately processed transactions using point-of-sale system to ensure smooth customer experiences.

Temp Customer Service Cashier

Walgreens
Ludlow, MA
06.2023 - 11.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided recommendations.
  • Maintained cleanliness and organization of checkout area throughout shifts.

Food Service Leader

Auntie Anne's
West Hartford, CT
10.2017 - 09.2022
  • Supervised daily operations of food service team at Auntie Anne's.
  • Trained new staff on food preparation and customer service standards.
  • Managed inventory levels to ensure product availability and freshness.

Education

Hartford Public High School
Hartford, CT

Skills

  • Customer service
  • Bilingual
  • Point-of-sale systems
  • Product recommendations
  • Inventory management
  • Retail sales
  • Cash register operation
  • Money handling
  • Team leadership

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Sales Associate

Hollister
02.2024 - 07.2025

Temp Customer Service Cashier

Walgreens
06.2023 - 11.2023

Food Service Leader

Auntie Anne's
10.2017 - 09.2022

Hartford Public High School
Natalia Ortiz Santos