Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalia Rodriguez

Waukesha,United States

Summary

Safety-oriented professional. Knowledgeable about guest relations, equipment safety and event planning. Handles fast-paced work calmly and goes above and beyond to promote guest satisfaction. Quick to resolve conflicts and other problems. Always willing to learn new things quickly and efficiently.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Representative

T-Mobile
08.2023 - Current
  • Developed and maintained relationships with existing clients to ensure customer satisfaction
  • Maintained accurate records of all sales and prospecting activities
  • Negotiated pricing contracts with customers to maximize profits
  • Reviewed monthly performance against targets set by management team
  • Answered inquiries from prospective customers regarding features of products and services offered.

Head Lifeguard

Ingleside Hotel
01.2020 - 05.2023
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress
  • Kept equipment in good working order with frequent inspections and minor repairs
  • Explained safety rules and procedures regarding activities to patrons and guests to inform and educate
  • Contacted emergency personnel and provided aid while waiting for further assistance
  • Collaborated closely with team to identify issues and quickest methods for remediation.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Assistant Aquatics Director

Greater Waukesha County YMCA
04.2022 - 04.2023
  • Supervised lifeguards, maintaining employee files with up-to-date CPR, first aid, AED and spinal injury management certifications
  • Integrated member-service and engagement strategies to expand program enrollment and participation
  • Resolved customer complaints regarding worker performance or services rendered
  • Interviewed and hired associates to fill staff vacancies
  • Oversaw workforce schedules and allocated resources in order to achieve project goals.
  • Administrative work to provide smooth operations

Education

High School Diploma -

Brookfield Central Highschool
Brookfield, WI

Skills

  • Good Work Ethic
  • Microsoft Office
  • Organizational Skills
  • Customer Service
  • People Skills
  • Friendly, Positive Attitude
  • Fluent in Spanish
  • Data Management
  • Team Management
  • Staff Supervision
  • Emergency Response

Certification

  • American Red Cross Lifeguard Instructor
  • American Health and Safety Institute (ASHI) Instructor

Timeline

Sales Representative

T-Mobile
08.2023 - Current

Assistant Aquatics Director

Greater Waukesha County YMCA
04.2022 - 04.2023

Head Lifeguard

Ingleside Hotel
01.2020 - 05.2023

High School Diploma -

Brookfield Central Highschool
Natalia Rodriguez