Natalia Rodriguez
Houston
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
The Hill Dental Group
Spring
11.2024 - 06.2025
- Responded to customer inquiries via phone, email, and in person.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Updated customer information in databases regularly to ensure accuracy of records.
- Answered incoming calls, directed them to appropriate personnel and took messages.
Server
Saltgrass Steakhouse, Landry's
Spring
11.2023 - 03.2025
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Ensured that each guest was served courteously, quickly, and efficiently.
Cashier
Chipotle Grill
Spring
02.2023 - 08.2023
- Performed other duties as assigned by management.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
High School Diploma -
Klein High School
Klein Tx 05-2023
Skills
- Customer service
- Database management
- Call handling
- Appointment scheduling
- Food safety
- Menu knowledge
- Attention to detail
- Problem solving
- Hostess support
- Liquor, wine, and food service
- Dining customer service
Timeline
Front Desk Receptionist
The Hill Dental Group
11.2024 - 06.2025
Server
Saltgrass Steakhouse, Landry's
11.2023 - 03.2025
Cashier
Chipotle Grill
02.2023 - 08.2023
High School Diploma -
Klein High School