Dependable and motivated professional committed to exceeding expectations and delivering excellent results.
Experience in customer service, retail, valet, and hospital parking operation. Proven ability to lead teams. Adaptable, and ready to bring strong leadership and problem-solving skills to a growth-focused organization.
Work History
Digital Personal Shopper
2 Months
Walmart | Laguna Niguel, California | 07.2026 - 09.2026
Accurately picked and prepared online grocery and merchandise orders while meeting productivity and quality standards.
Used handheld devices and Walmart digital systems to locate products, scan items, and manage customer orders.
Staged, organized, and prepared completed orders for timely customer pickup and delivery.
Provided friendly customer service by assisting customers with questions, order issues, and product locations.
Worked effectively under time-sensitive deadlines while maintaining high standards of accuracy and customer satisfaction.
Followed food safety, cleanliness, and workplace safety procedures while handling and preparing orders.
Valet Attendant
1 Year 8 Months
PCAM, LLC | Aliso Viejo, CA | 05.2024 - 01.2026
Greeted customers and provided friendly, professional valet service.
Safely parked and retrieved customer vehicles in a timely manner.
Conducted basic vehicles inspections before and after.
Worked efficiently in a fast-paced environment during high-volume periods.
Assisted patients and guests with disabilities safely to and from their vehicles, providing courteous and compassionate customer service.
Followed company safety procedures while operating a customer vehicle.
Assistant Manager
1 Year 11 Months
Towne Park | Mission Viejo, CA | 03.2021 - 02.2023
Started as a cashier and was promoted to Assistant manager based on strong performance.
Assisted with daily operations of a parking facility.
Supervised and supported parking attendants and cashier staff.
Handled cash, credit card transactions, and daily reconciliation.
Provided professional customer service to hospital patients, visitors, and staff.
Assisted management with opening/closing procedures and daily reports.
Resolved customer concerns and handled difficult situations professionally.
Monitored and inforced parking lot rules, regulations and safety protocols.
Concession Stand Worker
2 Years
Regency movie Theater | Laguna Niguel, CA | 11.2018 - 11.2020
Provided friendly and efficiently customer service to customers.
Prepared and served concession items at the stand,or to their seats.
Operated cash registers and processed cash and card transactions accurately.
Maintained cleanliness and organization of the concession area
Restocked food, drinks, supplies, and merchandise as needed.
Follow food safety and sanitation procedures.
Worked efficiently as part of a team in a fast-paced environment.
Addressed customer questions and concerns professionally.
Assistant Manager
1 Year 8 Months
Dollar Tree | Kingsville, TX | 01.2017 - 09.2018
Started as a cashier and was promoted to Assistant manager based on strong performance and reliability.
Provided friendly and efficient customer service in a fast-paced retail environment.
Assisted with opening and closing the store.
Supervise employees and helped coordinate daily store operations.
Unloaded and processed inventory deliveries, organized merchandise, and conducted store inventory counts to maintain accurate stock levels.
Education
High school diploma
Capistrano Valley High School | Mission Viejo, CA | 07-2015
Skills
Customer service
Dependability
Time management skills
Organizational skills
Strong multi-tasking
Problem Solving
Critical thinking
Data entry
Personal Information
Driving License: Driver's License
Availability: Willing to relocate: Anywhere
Work Permit: Authorized to work in the US for any employer