NATALIA TAYLOR
Honolulu
Summary
With 6+ years of experience in the restaurant industry, I have experience in both fine dining and fast-paced, high-volume environments. I work well under pressure and am known for my strong communication, problem-solving skills, and ability to create a welcoming, personalized experience for every guest.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Cheesecake Factory Inc
Honolulu, HI
04.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu navigation, offering recommendations to enhance guest experience.
- Managed multiple tables efficiently, ensuring timely food and drink delivery.
- Collaborated with kitchen staff to ensure accurate order fulfillment and presentation.
Server
PESO
Honolulu, HI
06.2023 - 10.2023
- Collaborated with kitchen staff to ensure accurate order fulfillment and presentation.
- Maintained cleanliness and organization of dining area throughout shifts.
- Trained new servers on restaurant policies, procedures, and customer service standards.
Lead Hostess/server
Il Lupino Trattoria & Wine Bar
Honolulu, HI
12.2020 - 01.2023
- Supervised front-of-house operations, ensuring exceptional guest experiences and efficient seating management.
- Trained and mentored new hostesses, fostering teamwork and enhancing service quality standards.
- Collaborated with kitchen staff to communicate table orders accurately, improving turnaround time for guests.
- Handled guest inquiries and feedback promptly, maintaining high levels of customer satisfaction and loyalty.
- Managed multiple tables efficiently while maintaining accuracy, timing, and guest satisfaction & adapted quickly to high-pressure situations while maintaining professionalism and composure.
Education
MCSA - undefined
Honolulu, HI05.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Dining room monitoring
- Menu memorization
- Working in fast paced environments
- Time management
Certification
Liquor license
Timeline
Server
Cheesecake Factory Inc
04.2025 - Current
Server
PESO
06.2023 - 10.2023
Lead Hostess/server
Il Lupino Trattoria & Wine Bar
12.2020 - 01.2023