Natalie Behnken
Massena,Iowa
Summary
Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed, as well as gain new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
The Corning Hotel
Corning, IA
07.2025 - Current
- Greeted and assisted guests, enhancing first impressions and customer satisfaction.
- Managed reservations and room assignments using hotel management software.
- Processed guest check-ins and check-outs efficiently, ensuring smooth operations.
- Responded to inquiries regarding hotel services and local attractions effectively.
- Coordinated with housekeeping and maintenance to resolve guest issues promptly.
- Maintained organized front desk area, contributing to a welcoming environment for guests.
Office Assistant
Cass County Assessor's Office
Atlantic, IA
09.2023 - 05.2024
- Assisted in processing property assessment applications and maintaining accurate records.
- Coordinated office communications, ensuring efficient information flow among team members.
- Developed proficiency in office management software, improving task completion speed.
- Supported data entry tasks using office software to maintain up-to-date databases.
- Organized and maintained filing systems, enhancing document retrieval efficiency.
Education
Associate of Science - Business Administration
Southwestern Community College
Creston, IA05-2026
High School Diploma -
CAM Community Schools
Anita05-2024
Skills
- Customer service
- Attention to detail
- Time management
- Problem-solving skills
- Team collaboration
- Organization
- Dedication
- Leadership
- Communication
Certification
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
Affiliations
- CAM FFA Alumni
- Iowa Corn and Soybean Association
- Cass County Cattlemen
- Iowa Farm Bureau
- Phi Theta Kappa
- Fellowship of Christian Athletes
- First Lutheran Church
Accomplishments
- 2023 Cass County Fair Queen
- 2023 Cass County Beef Queen
- E. Wayne Cooley Award Winner
Timeline
Front Desk Receptionist
The Corning Hotel
07.2025 - Current
Office Assistant
Cass County Assessor's Office
09.2023 - 05.2024
Associate of Science - Business Administration
Southwestern Community College
High School Diploma -
CAM Community Schools