Natalie Belville
Ashland,KY
Summary
Proven track record in enhancing sales and patient recruitment at The Buckle Inc and Psychiatry of the Palm Beaches, respectively. Expert in leveraging customer service and healthcare industry knowledge to exceed goals. Skilled in teamwork and collaboration, increased sales revenue, and patient retention significantly. Demonstrates exceptional problem-solving and interpersonal abilities to drive performance and satisfaction.
Overview
1
1
year of professional experience
Work History
Sales Associate/Customer Relations
The Buckle Inc
Ashland, KY
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Efficiently handled cash transactions, ensured adherence to company cash handling policies and maintained accuracy in all financial exchanges.
- Oversaw the processing of returns, exchanges and refunds in adherence to company policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Recruiter/Manger of Confirmations
Psychiatry of the Palm Beaches
Stuart, FL
09.2023 - 03.2024
- Optimized database management, ensuring accurate tracking of patient information and enrollment statuses.
- Increased patient recruitment by developing targeted marketing materials and strategies.
- Developed comprehensive training materials for new recruiters, enhancing team efficiency and consistency in approach.
- Improved patient retention rates through personalized follow-up protocols and support services.
- Enhanced patient satisfaction with streamlined intake processes and attentive communication.
- Expanded referral networks by cultivating relationships with healthcare providers, community organizations, and advocacy groups.
- Streamlined communication channels between patients, healthcare providers, and research teams for improved coordination.
- Utilized social media sites to recruit new employees.
- Completed necessary reports and documentation on time and to specifications.
- Answered patient inquiries and provided information about healthcare services.
- Maintained accurate records of patient visits and treatments in patient medical files.
- Scheduled patients for appointments and maintained master calendar.
- Supported office operations by expertly handling administrative needs.
Education
Bachelor of Arts - Business Administration And Management
Morehead State University
Morehead, KY05.2026
Associate of Arts - Business Administration And Management
Ashland Community And Technical College
Ashland, KY12.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Healthcare Industry Knowledge
- Sales experience
- Interpersonal abilities
- Employee Relations
- Candidate Sourcing
- Performance Tracking
- Cold-calling
- Multitasking Abilities
Timeline
Sales Associate/Customer Relations
The Buckle Inc
04.2024 - Current
Recruiter/Manger of Confirmations
Psychiatry of the Palm Beaches
09.2023 - 03.2024
Bachelor of Arts - Business Administration And Management
Morehead State University
Associate of Arts - Business Administration And Management
Ashland Community And Technical College