Natalie Bivens
Moses Lake,WA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer waitress/Event Hostess
Columbia Basin Technical Skills Center
09.2023 - 06.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Greeted new customers, discussed specials, and took drink orders.
Babysitter
Private Family Home
01.2024 - 04.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Farm Hand
Private Family Hire
04.2022 - 01.2024
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Loaded and unloaded farm supplies and materials and stored in correct barn location.
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
Education
Junior High School Education
Moses Lake, WAMoses Lake High School
06.2024
Skills
- Food safety
- Food service
- Host/hostess experience
- Catering
- Cash handling
- Food Handling
- Food Preparation
- Kitchen Experience
- Culinary Experience
- Kitchen Management Experience
- Leadership
- Food Production
- Serving Experience
- Restaurant Experience
Certification
- ServSafe, 09/2023 - 09/2027, I am certified in food handling and safety, along with food management and sanitation.
- Food Handler Certification, 09/2023 - 09/2024, I am authorized to handle food safely and securely, as well as practicing food management and sanitation.
Languages
American Sign Language
Limited Working
Timeline
Babysitter
Private Family Home
01.2024 - 04.2024
Volunteer waitress/Event Hostess
Columbia Basin Technical Skills Center
09.2023 - 06.2024
Farm Hand
Private Family Hire
04.2022 - 01.2024
Junior High School Education
Moses Lake High School
- ServSafe, 09/2023 - 09/2027, I am certified in food handling and safety, along with food management and sanitation.
- Food Handler Certification, 09/2023 - 09/2024, I am authorized to handle food safely and securely, as well as practicing food management and sanitation.
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