Natalie Blanchard
Milwauke,OR
Summary
Proven leader in high-pressure hospitality environments, excelling in operations management and exceptional customer service. At Starbucks, spearheaded employee training, enhancing team efficiency and customer satisfaction. Skilled in beverage preparation and safe food handling, adept at fostering positive guest experiences. Demonstrates strong time management and adaptability, driving consistent quality and performance.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Starbucks
Portland, OR
09.2019 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Waitress
A&W® Restaurants
Sweet Home, OR
06.2015 - 08.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Bachelor of Science - Computer Science And Programming
Portland State University
Portland, OR06.2026
Skills
- Operations Management
- Exceptional customer service
- Beverage Preparation
- Safe Food Handling
- Menu Memorization
- Time Management
- Adaptable and Flexible
Timeline
Shift Supervisor
Starbucks
09.2019 - Current
Waitress
A&W® Restaurants
06.2015 - 08.2019
Bachelor of Science - Computer Science And Programming
Portland State University